What to do if NGTeco Security Sensors don't recognize my fingerprint?
If your NGTeco Security Sensors are not authenticating your fingerprint, ensure you place your finger correctly on the sensor. Also, make sure your finger is clean and free from cuts or stains. If the finger you're using has flaws, consider enrolling a different finger.
How to recover a lost PIN for NGTeco NG-MB2?
If you've lost your PIN for NGTeco Security Sensors, contact the Administrator to have it changed. If you've lost the Admin PIN, you should contact the supplier.
What to do if I lost admin credentials for NGTeco NG-MB2 Security Sensors?
If you've lost your admin credentials for NGTeco Security Sensors, contact another admin to reset them. If that's not possible, contact the supplier for assistance.
Guides on correct methods for registering and authenticating faces.
Describes Face, Fingerprint, Card, and Password verification methods.
Covers adding, editing, and deleting user information and data.
Step-by-step guide for registering new users on the device.
Methods for uploading and downloading user data using a USB drive.
Configuration settings for Ethernet and Wi-Fi network connections.
Instructions for connecting the device to the NGTeco Time mobile application.
Connecting to the NGTeco Time app for user registration and data management.
Provides solutions for common issues like power, PIN, fingerprint, and admin credentials.
General| Type | Motion Sensor |
|---|---|
| Connectivity | Wired |
| Alarm Indication | LED indicator |
| Operating Temperature | -10°C to +50°C |
| Weight | 150g |
| Detection Method | PIR (Passive Infrared) |
| Detection Range | 12 meters |
| Power Supply | 12V DC |
| Humidity | up to 95% non-condensing |
| Alarm Output | Relay contact |
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