Novatech Kronos 2 Series - Troubleshooting and Maintenance; Troubleshooting; Cleaning; Table 33: Troubleshooting Scenarios

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Kronos Series 3

7 Troubleshooting and Maintenance

7.1 Troubleshooting

The following table shows troubleshooting steps for various scenarios.

Scenarios

Possible causes

ant. open displayed

Alarm LED is on

▪ No antenna connected

▪ Antenna cable defective

▪ Surge arrester defective

▪ Wrong antenna connected

ant. short displayed

Alarm LED is on

▪ Short-circuit in antenna cable or connector

▪ Antenna cable defective

▪ Surge arrester defective

▪ Wrong antenna connected

bad time displayed

Alarm LED is on

▪ Poor antenna location

Table 33: Troubleshooting scenarios

7.2 Cleaning

Before cleaning the clock make sure that the primary voltage has been disconnected.

Should it be necessary to clean the exterior of the clock, use only a dry cloth.

To avoid damages to the electrostatically sensitive electronic parts, no cleaning of internal parts should be

performed.

Main Page

Table of Contents5
Introduction9
Product Description9
Key Features9
Firmware Versions9
Installation10
Rear Panel10
Mounting10
Clearances10
Environment10
Figure 1: Label with Configuration10
Power Connections11
Figure 2: Power Supply Labels11
Fusing Requirements12
Grounding12
Antenna Installation12
Antenna Location12
Antenna Mounting12
Antenna Cables12
Surge Arrester13
IRIG-B Cables13
Figure 3: IRIG-B Wiring to Ieds13
Initial IP Address14
Change in Network Settings14
Change Using Front Rotary Knob14
Decommissioning and Disposal14
Operation15
Front Panel Indicators15
Dot Matrix Display15
Figure 4: Clock Boot - Version Display15
Figure 5: Clock Boot - Progress Display15
Figure 6: Clock Boot - IP Address Display15
Locked Indicator16
Holdover Indicator16
Figure 7: Normal Operation16
Power up Sequence17
Figure 8: Power up Sequence18
Clock States19
Figure 9: Clock States19
Web Interface20
Table 1: Clock States20
Table 2: Satellite Visualization20
Figure 10: Clock Dashboard21
Online Clock Configuration with Web Interface22
Figure 11: Enter Status Monitoring Password22
Figure 12: Enter Configuration Password22
Figure 13: Clock Configuration Page23
Table 3: Offline-Configured Settings23
General Settings (Online)24
Time Zone Settings (Online)24
Figure 14: General Settings24
Table 4: General Settings24
Display Settings (Online)25
Figure 15: Time Settings25
Table 5: Time Settings25
Output Settings (Online)26
Figure 16: Display Settings26
Table 6: Display Settings26
Figure 17: Outputs Settings27
Table 7: Outputs Settings27
Network Settings (Online)28
Gateway Setting28
Port a Settings28
Figure 18: Gateway Setting28
Figure 19: Port a Settings28
Port B Settings29
Figure 20: Port B Settings29
Table 8: Port a Settings29
Table 9: Port B Settings29
NTP Settings (Online)30
PTP Settings (Online)30
Figure 21: NTP Settings30
Table 10: NTP Settings30
Figure 22: PTP Settings31
SNMP Settings (Online)32
Table 11: PTP Settings32
Figure 23: Enable SNMP33
Figure 24: Snmpv1 Settings33
Figure 25: Snmpv2 Settings33
Table 12: Snmpv1 Settings33
GNSS Settings (Online)34
Figure 26: Snmpv3 Settings34
Table 13: Snmpv2 Settings34
Table 14: Snmpv3 Settings34
Figure 27: GNSS and Out-Of-Bound Limits Settings35
Table 15: GNSS Settings35
Table 16: Out-Of-Bounds Limits Settings35
Access Passwords (Online)36
Figure 28: Access Settings36
Table 17: Access Settings36
Offline Clock Configuration with Configuration File37
Configuration File Structure37
Sections37
Variables and Values37
Comments38
Blank Lines38
General Settings (Offline)38
Table 18: General Settings38
Time Zone Settings (Offline)39
Table 19: Time Settings39
Display Settings (Offline)40
Table 20: Display Settings40
Output Settings (Offline)41
Network Settings (Offline)42
Table 21: Output Signals42
Table 22: Network Settings42
NTP Settings (Offline)43
PTP Settings (Offline)43
Table 23: NTP and Strata Settings43
Table 24: Enable PTP by Port44
Table 25: PTP Parameters and Value Ranges44
SNMP Settings (Offline)45
GNSS Settings (Offline)46
Table 26: SNMP Settings46
Out-Of-Bound Limits (Offline)47
Table 27: GPS Receiver Settings47
Access Passwords (Offline)48
Table 28: Out-Of-Bound Limit Settings48
Table 29: Access Passwords48
Syslog (Offline)49
Table 30: Syslog Settings49
SFTP Access50
Table 31: Default SFTP Usernames and Passwords50
Figure 29: Filezilla51
Table 32: Filezilla Parameters51
Figure 30: Unknown Server Warning Message52
Troubleshooting and Maintenance53
Troubleshooting53
Cleaning53
Table 33: Troubleshooting Scenarios53
Appendix A - Options List54
Table 34: Kronos Series 3R Options55
Appendix B - Technical Specifications57
Table 35: Clock Specifications58
Antenna59
Antenna Mount59
Figure 31: Antenna Measurements59
Figure 32: Antenna Mount (3D View)59
Figure 33: Antenna Mount (Top View)60
Figure 34: Antenna Mount (Rear View)60
Figure 35: Antenna Mount (Side View)60
Surge Arrester61
Figure 36: Surge Arrester Dimensions (in Millimeter)61
Appendix C - Daylight Saving Time Rules62
Western European Summer Time62
Central European Summer Time62
Eastern European Summer Time62
North American DST Rule62
Brazilian DST Rule63
User-Defined DST Rule63
Begin / End Using Relative Dates63
Begin / End on Fixed Dates64
Appendix D - Firmware Upgrade Procedure65
Figure 37: Determine IP Address65
Figure 38: Kronos Firmware Version on Dashboard66
Figure 39: Upload the New Firmware67
Possible Error Messages68
Figure 40: Firmware Upgrade Completed68
Table 36: Error Messages68
Appendix E - Sample Configuration File69

Novatech Kronos 2 Series - Troubleshooting and Maintenance; Troubleshooting; Cleaning; Table 33: Troubleshooting Scenarios

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