Oki MC873dn User Manual

Oki Data CONFIDENTIAL
45850101TH Rev.1
2-35
2. TROUBLESHOOTING PROCEDURES
Panel display Cause Check details Result Solution
Power OFF/ON
918:Error
Detect the
Duplex Unit Fan-
0
Power OFF/ON
923:Error
The Black drum
is not running
normally.
Power OFF/ON
928:Error
The fuser motor
is not running
normally.
Power OFF/ON
931:Error
Duplex unit CPU
clock frequency
error
Power OFF/ON
933:Error
Tray 2 CPU clock
frequency error
Power OFF/ON
934:Error
Tray 3 CPU clock
frequency error
Power OFF/ON
935:Error
Tray 4 CPU clock
frequency error
Power OFF/ON
941:Error
A watch dog
timer error was
detected.
941:Error
Turn off and on the MFP.
When this error occurs
again, replace the CU/
PU board.
Power OFF/ON
942:Error
An undefined
interruption was
detected.
942:Error
Turn off and on the MFP.
When this error occurs
again, replace the CU/
PU board.
Power OFF/ON
943:Error
PU CPU ran
away out of
control due to
noise etc.
943:Error
Turn off and on the MFP.
When this error occurs
again, replace the CU/
PU board.
Power OFF/ON
944:Error
Dcon circuit
access failed.
944:Error
Turn off and on the MFP.
When this error occurs
again, replace the CU/
PU board.
Inspection is
required.
980:Error
Winds paper to
the fuser unit
was detected
or impossible to
recovery error.
Replace the Fuser unit.
Panel display Cause Check details Result Solution
Inspection is
required.
982:Error
Excessive trays
beyond the
specifi-cation are
installed.
Are many trays beyond
the specification
installed?
Ye s Use trays as many as
specified.
Inspection is
required.
983:Error
More than one
toner cartridge
tag of the same
color was
detected.
Is more than one toner
cartridge of the same
color installed?
Ye s Replace the correct toner
cartridge or image drum.
Inspection is
required.
984:Error
A format tag not
matching with
the K position
was detected.
Replace the correct toner
cartridge.
Inspection is
required.
985:Error
A format tag not
matching with
the Y position
was detected.
Replace the correct toner
cartridge.
Inspection is
required.
986:Error
A format tag not
matching with
the M position
was detected.
Replace the correct toner
cartridge.
Inspection is
required.
987:Error
A format tag not
matching with
the C position
was detected.
Replace the correct toner
cartridge.
Power OFF/ON
0xF0C:Error
xxxxxxxx
xxxxxxxx xxxxxxx
CU program
error
Record the eight figures on
the LCD, and cycle the power.
Power OFF/ON
0xF0D:Error
xxxxxxxx
xxxxxxxx xxxxxxx
Power OFF/ON
0xFFE:Error
xxxxxxxx
xxxxxxxx xxxxxxx
Record the eight figures on
the LCD, and cycle the power.
Power OFF/ON
0xFFF:Error
xxxxxxxx
xxxxxxxx xxxxxxx
Note! With the MFP’s temperature not more than 0ºC, the errors 168, 169, 171, 173,
175, 902, 904, 916 Error may occur. After turn off the MFP, turn on the MFP
after the MFP warms.

Oki MC873dn Specifications

General

Duplex printing	Yes
Print technology	LED
Maximum resolution	1200 x 600 DPI
Time to first page (black, normal)	9.5 s
Print speed (black, normal quality, A3)	20 ppm
Print speed (black, normal quality, A4/US Letter)	35 ppm
Copier resize	25 - 400 %
Maximum copy resolution	600 x 1200 DPI
Maximum number of copies	999 copies
Time to first copy (black, normal)	10 s
Copy speed (black, normal quality, A4)	35 cpm
Scan to	CIFS, E-mail, FTP, HTTP, Image, USB
Scan drivers	TWAIN
Scanner type	ADF scanner
Output color depth	24 bit
Scan speed (color)	50 ppm
Image formats supported	JPG, TIF
Document formats supported	PDF, XPS
Optical scanning resolution	600 x 600 DPI
Faxing	Color faxing
Fax memory	8 MB
Modem speed	33.6 Kbit/s
Fax speed dialing (max numbers)	1000
Digital sender	-
Printing colors	Black, Cyan, Magenta, Yellow
Maximum duty cycle	75000 pages per month
Page description languages	Epson FX, IBM ProPrinter, PCL 5c, PCL 6, PDF 1.7, PostScript 3
Wi-Fi	No
Cabling technology	10/100/1000Base-T(X)
Security algorithms	802.1x RADIUS, EAP, SSL/TLS, WPA2
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Supported network protocols (IPv4)	TCP, DHCP, DHCPv6, BOOTP, HTTP, HTTPS, DNS, DDNS, WINS, , UPNP, Bonjour, SNMPv1&v3, SNTP, IPP, IPPS, WSD Print, WSD Scan, LLTD, IEEE802.1X, LPR, Port9100, Telnet, FTP, IPSEC, SecureProtocolServer, LDAP, LDAPS, CIFS, FTP, FTPS, SMTP, SMTPS, POP3
Internal memory	1260 MB
Internal storage capacity	250 GB
Sound power level (standby)	37 dB
Sound pressure level (printing)	54 dB
Paper input type	Paper tray
Total input capacity	300 sheets
Maximum input capacity	400 sheets
Total number of input trays	1
Auto document feeder (ADF) input capacity	100 sheets
Envelopes sizes	10, C4, C5, DL, Monarch
Custom media width	148.5 - 297 mm
Custom media length	210 - 431.8 mm
Paper tray media types	Banner, Envelopes, Plain paper
Paper tray media weight	64 - 220 g/m²
Non-ISO print media sizes	Executive (184 x 267mm), Folio (media size), Legal (media size), Letter (media size), Statement (140 x 216mm)
ISO A-series sizes (A0...A9)	A3, A4, A5, A6
ISO B-series sizes (B0...B9)	B4, B5
Maximum ISO A-series paper size	A3
Multi-Purpose Tray media weight	64 - 256 g/m²
Auto Document Feeder (ADF) media weight	60 - 120 g/m²
Display	LCD
Control type	Touch
Product color	Black, White
Display diagonal	7 \
Market positioning	Business
Standard interfaces	Ethernet, RJ-11, USB 2.0
Optional connectivity	Wireless LAN
USB 2.0 ports quantity	2
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (max)	1400 W
Power consumption (off)	0.1 W
Power consumption (sleep)	3 W
Power consumption (PowerSave)	30 W
Power consumption (average operating)	850 W
Sustainability certificates	ENERGY STAR
Storage temperature (T-T)	0 - 43 °C
Operating temperature (T-T)	10 - 32 °C
Storage relative humidity (H-H)	10 - 90 %
Operating relative humidity (H-H)	20 - 80 %

Weight and Dimensions

Depth	600 mm
Width	563 mm
Height	700 mm