45850101TH Rev.1
2-34
2. TROUBLESHOOTING PROCEDURES
Panel display Cause Check details Result Solution
Inspection is
required.
231:Error xx
An abnormality
was detected
with the RFID
Reader
01 :
communication
error between
the RFID reader
and the engine
PCB.
02 : the
transceiver
circuit error of
the RFID reader.
03 :
communication
error between
the RFID reader
and the Tag chip.
04 : the RFID
Tag detection
error (more than
4 chips).
05 : K Reader
~
Tag Interface
connection error.
06 : Y Reader
~
Tag Interface
connection error.
07 : M Reader
~
Tag Interface
connection error.
08 : C Reader
~
Tag Interface
connection error.
11 : K Reader
detecting other
than K color Tag.
12 : Y Reader
detecting other
than Y color Tag.
13 : M Reader
detecting other
than M color Tag.
14 : C Reader
detecting other
than C color Tag.
Does this error recur? Ye s Cycle the power.
01 to 03:Replace the RFID
reader board.
04:Remove the extra Tag chip.
05/11:Replace the Black toner
cartridge or image drum.
06/12:Replace the Yellow
toner cartridge or image
drum.
07/13:Replace the Magenta
toner cartridge or image
drum.
08/14:Replace the Cyan toner
cartridge or image drum.
Panel display Cause Check details Result Solution
Inspection is
required.
232:Error
More than one
image drum tag
of the same color
was detected.
Is more than one image
drum of the same color
installed?
Ye s
Cycle the power.
Replace the image drum.
Inspection is
required.
250:Error
Secure File
Erasing Error
Inspection is
required.
251:Error
Secure disk
Erasing Error
Inspection is
required.
254:Error
An unexpected
error occurred
during
initialization in
the Security
mode.
Inspection is
required.
257:Error
An unexpected
error occurred
during
initialization of
the HDD.
Power OFF/ON
815:Error
An unexpected
error occurred at
FAX control.
Cycle the power.
Power OFF/ON
901:Error
Short circuit
with the belt
thermistor was
detected.
Is the belt thermistor
cable connected
properly?
Does this error recur
after power restoration?
No
Ye s
Re-connect the cable
properly.
Replace the belt thermistor.
Power OFF/ON
902:Error
Open circuit
with the belt
thermistor was
detected.
Power OFF/ON
903:Error
Belt thermistor
detected
the high-
temperature.
Is the belt thermistor
cable connected
properly?
Does this error recur?
No
Ye s
Re-connect the cable properly
and restore the power.
Replace the belt thermistor,
after a lapse of 30 minutes,
turn on the power.
Power OFF/ON
904:Error
Belt thermistor
detected the low-
temperature.
Power OFF/ON
915:Error
Short circuit with
the Duplex unit
thermistor was
detected.
Cycle the power.
Power OFF/ON
916:Error
Open circuit with
the Duplex unit
thermistor was
detected.