Troubleshooting
OPERATION GUIDE 9-5
If one of the following indications is Displayed
Carry out the corresponding corrective procedure when any of the error
messages shown in the table below are displayed.
Display Corrective Procedure
Reference
Page
There is no paper in the cassette. Load paper into the
cassette as displayed in place of #.
2-2
Copies cannot be produced because there is no toner.
Replace the toner container with a new one.
8-5
An original size that cannot be copied has been set.
Check the original.
• The original was set in a vertical direction during the
Book Border Erasure copying operation. Set the
original horizontally.
• An irregular size original was set during the Border
Erase or Combine mode operation.
• An original size other than Letter, Ledger, A3, A4R,
A5R, B4 or B5R was set to make a split copy or a 2-
Sided Copy from a double-page spread original.
4-10
4-10, 4-12
4-6
A size that cannot be copied on both sides has been
specified. 2-Sided copies cannot be taken when A6R,
B6R, Postcard, Irregular Size or the paper size has not
been specified. Specify a paper size that can be used.
4-2
Make a note of the C and the number (C# # # #). Turn
the power switch OFF, unplug the power cord and
contact your service representative.
–
The Document Processor is open. Close the Document
Processor.
–
The left cover of the Document Processor is open. Close
the left cover. Close the front cover.
–
The front cover of the copier is open. Close the front
cover.
–
Add paper
in cassette #.
Add toner.
Cannot copy
this paper size.
Cannot duplex
this paper size
Call service.
C####
Close document
processor.
Close document
processor cover.
Close
front cover.
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