Planet IPX-2500 - Default Chapter; Table of Contents

Internet Telephony PBX System
IPX-2500
5
TABLE OF CONTENTS
Chapter 1 Introduction.................................................................................................... 8
1.1 Features.............................................................................................................................11
1.2 Package Contents..............................................................................................................13
1.3 Physical Specifications .....................................................................................................13
1.4 Specifications....................................................................................................................15
Chapter 2 Installation Procedure................................................................................. 17
2.1 Web Login.........................................................................................................................17
2.2 Configuring the Network Setting......................................................................................18
Chapter 3 Basic Configuration..................................................................................... 20
3.1 Preparation Before Operation ...........................................................................................20
3.2 Before Making a Call........................................................................................................20
3.2.1 System Information ...........................................................................................20
3.2.2 Operator..............................................................................................................23
3.2.3 Basic Configuration ...........................................................................................24
3.2.4 Time-based Rules .............................................................................................26
3.3 Outbound Call...................................................................................................................28
3.3.1 Trunks...................................................................................................................28
3.3.2 Outbound Routes ...............................................................................................30
3.4 Inbound Call......................................................................................................................32
3.4.1 Inbound Routes ..................................................................................................32
3.4.2 IVR.......................................................................................................................34
3.4.3 IVR Prompts.......................................................................................................36
3.4.4 Ring Groups .......................................................................................................38
3.5 Black List..........................................................................................................................39
3.5.1 Pick up Call..........................................................................................................39
3.6 On The Call.......................................................................................................................40
3.6.1 Call Parking ........................................................................................................40
3.6.2 Call Transfer.......................................................................................................41
3.6.3 Conference.........................................................................................................42
3.7 Settings before leaving office............................................................................................44
3.7.1 Follow me.............................................................................................................44
3.7.2 Voice Mail.............................................................................................................47
3.8 Call Center(Call Queues)..................................................................................................49
3.8.1 Create Agent .......................................................................................................49
Chapter 4 Advanced ..................................................................................................... 52