Cold Hot
Codes What It Means What to Do
Error 5
Dirty
Optics
E-5
Dust or dirt
in meter.
• Remove
cartridge and
gently clean
optics with so,
dry lint-free
cloth. (see Meter
Optics Care on
page 69).
• Try testing with
a new cartridge.
Error 6
Barcode
Error
E-6
Meter could not
read barcode data
from cartridge.
Re-insert
cartridge.
If error repeats,
insert
new cartridge.
Error 1
System
Failure
E-1
A problem with
the meter has
occurred.
Remove batteries,
press and hold the
power button for
at least 3 seconds.
Reinsert batteries.
Temperature
out of Range
Alert
Meter
temperature is
out of operating
temperature
range.
Ensure meter
and cartridge
are both at room
temperature
before testing.
76
Customer Support 1-855-IMI-POGO (464-7646) • www.presspogo.com
If other situations occur such as meter fails to turn on aer batteries are replaced,
meter is unable to clear error code or the cartridge cannot be removed, please call
Intuity Medical Customer Support at 1-855-IMI-POGO (464-7646).
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