Polycom RMX 1800 User Manual

Table of Contents
Polycom, Inc xi
Notification Settings ........................................................................................................... 19-39
Logger Diagnostic Files ..................................................................................................... 19-41
Information Collector ......................................................................................................... 19-42
Standard Security Mode ............................................................................................19-42
Using the Information Collector ..............................................................................19-43
Step 1: Creating the Information Collector Compressed File ..............................19-44
Step 2: Saving the Compressed File .........................................................................19-45
Step 3: Viewing the Compressed File ......................................................................19-45
Auditor .................................................................................................................................19-45
Auditor Files ................................................................................................................ 19-45
Auditor Event History File Storage ................................................................. 19-45
Retrieving Auditor Files .................................................................................... 19-46
Auditor File Viewer ................................................................................................... 19-47
Audit Events ................................................................................................................ 19-49
Alerts and Faults ................................................................................................. 19-49
Transactions .........................................................................................................19-51
ActiveX Bypass ................................................................................................................... 19-52
Installing ActiveX .......................................................................................................19-52
Resetting the Collaboration Server (RMX) ..................................................................... 19-54
System Configuration Flags . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20-1
Modifying System Flags ...................................................................................................... 20-1
Manually Adding and Deleting System Flags .......................................................20-10
Manually Adding Flags to the CS_MODULE_PARAMETERS Tab ...........20-20
Deleting a Flag .................................................................................................... 20-20
Auto Layout Configuration ...................................................................................... 20-21
Customizing the Default Auto Layout ............................................................ 20-21
Automatic Password Generation Flags ...................................................................20-23
Guidelines ............................................................................................................20-23
Enabling the Automatic Generation of Passwords ....................................... 20-24
Collaboration Server Hardware Monitoring . . . . . . . . . . . . . . . . . . . . 21-1
Viewing the Status of the Hardware Components .......................................................... 21-1
Hardware Monitor Pane Tool bar ...................................................................... 21-2
Viewing the Properties of RMX 1800 Hardware Components ...................................... 21-2
Resetting the RMX 1800 DSP cards ............................................................................ 21-7
Temperature Thresholds .............................................................................................21-8
Appendix A - Disconnection Causes . . . . . . . . . . . . . . . . . . . . . . . . . . A-1
IP Disconnection Causes ......................................................................................................A-1
Appendix B - Active Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1
Appendix C - CDR Fields - Unformatted File . . . . . . . . . . . . . . . . . . . . C-1
The Conference Summary Record ...................................................................................... C-2
Event Records ........................................................................................................................ C-3
Standard Event Record Fields ..................................................................................... C-3
Event Types ....................................................................................................................C-4
Event Specific Fields ................................................................................................... C-10
Disconnection Cause Values .............................................................................................. C-33
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Polycom RMX 1800 Specifications

General

Brand	Polycom
Model	RMX 1800
Category	Server
Language	English