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Polycom® RMX 1800 Administrator’s Guide

19-14 Polycom, Inc.

HD Indicates if the MCU is licensed to connect endpoints at HD

resolutions in Continuous Presence conferences.

Polycom Partners Indicates that the System Software contains features for the

support of specific Polycom Partner environments.

Table 19-7 System Information (Continued)

Field Description

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Polycom RMX 1800 Overview15
- About the Polycom RMX 1800 Administrator’s Guide15
  - Who Should Read This Guide?16
    - Prerequisites16
  - How This Guide is Organized16
- About the Polycom® RMX 1800 System17
  - Network Services Guidelines18
    - IP Networks18
- Workstation Requirements18
Conference Profiles19
- Conferencing Mode19
- AVC Conferencing - Continuous Presence (CP) Conferencing20
- Viewing Profiles26
  - Profile Toolbar26
- Modifying an Existing Profile27
- Deleting a Conference Profile27
- Defining New Profiles27
  - Defining AVC - CP Conferencing Profiles28
- CP Conferencing Additional Information49
- Exporting and Importing Conference Profiles54
Video Protocols and Resolution Configuration for CP Conferencing59
- Video Resolutions in AVC-based CP Conferencing59
- The CP Resolution Decision Matrix61
  - H.264 Base Profile and High Profile Comparison62
    - H.264 Base Profile and High Profile Comparison - Sharpness63
    - H.264 Base Profile and High Profile Comparison - Motion65
  - Default Minimum Threshold Line Rates and Resource Usage Summary67
- Resolution Configuration for CP Conferences68
- Additional Video Resolutions73
Additional Conferencing Information75
- Content Sharing75
- Video Preview95
- Auto Scan and Customized Polling in Video Layout98
  - Guidelines98
  - Enabling Auto Scan and Customized Polling99
    - Auto Scan99
    - Customized Polling99
- Media Encryption101
- Packet Loss Compensation (LPR and DBA)109
- Lecture Mode112
- Audio Algorithm Support119
  - Guidelines119
  - Monitoring Participant Audio Properties120
- Permanent Conference122
  - Guidelines122
  - Enabling a Permanent Conference122
Cascading Conferences123
- Video Layout in Cascading conferences123
- Basic Cascading125
  - Basic Cascading using IP Cascaded Link126
- Star Cascading Topology127
  - Master-Slave Cascading128
  - Monitoring Star Cascaded Conferences135
- Cascading Conferences - H.239-enabled MIH Topology136
Meeting Rooms143
- Meeting Rooms List143
  - Meeting Room Toolbar & Right-click Menu145
- Creating a New Meeting Room146
Entry Queues, Ad Hoc Conferences and SIP Factories147
- Entry Queues147
- SIP Factories153
  - Creating SIP Factories153
  - Monitoring Registration Status155
- Ad Hoc Conferencing155
Address Book157
- Viewing the Address Book158
- Adding Participants from the Address Book to Conferences160
  - Adding Individual Participants from the Address Book to Conferences160
  - Adding a Group from the Address Book to Conferences161
- Participant Groups162
  - Managing Groups in the Address Book162
- Managing the Address Book163
- Obtaining the Display Name from the Address Book177
  - Guidelines177
    - Guidelines177
  - Enabling and Disabling the Obtain Display Name from Address Book Feature177
    - Enabling and Disabling the Obtain Display Name from Address Book Feature177
- Importing and Exporting Address Books179
  - Exporting an Address Book179
  - Importing an Address Book179
Reservations181
- Guidelines181
  - Resources181
  - Reservations182
- Using the Reservation Calendar183
- Scheduling Conferences Using the Reservation Calendar188
  - Creating a New Reservation188
- Managing Reservations194
Operator Assistance & Participant Move199
- Operator Conferences199
  - Defining the Components Enabling Operator Assistance200
  - Monitoring Operator Conferences and Participants Requiring Assistance211
    - Requesting Help211
    - Participant Alerts List212
- Audible Alarms212
  - Using Audible Alarms212
- Moving Participants Between Conferences213
  - Moving Participants Options214
Conference Templates217
- Guidelines217
- Using Conference Templates218
  - Toolbar Buttons218
- Creating a New Conference Template220
  - Creating a new Conference Template from Scratch220
  - Saving an Ongoing or AVC-based CP Operator Conference as a Template223
- Starting an Ongoing Conference From a Template224
  - Starting an Operator Conference from a Template (AVC Conferencing)225
- Scheduling a Reservation From a Conference Template225
- Deleting a Conference Template227
- Exporting and Importing Conference Templates227
  - Exporting Conference Templates228
    - Exporting All Conference Templates from an MCU228
    - Exporting Selected Conference Templates230
  - Importing Conference Templates231
Conference and Participant Monitoring233
- General Monitoring234
- Conference Level Monitoring234
  - Viewing the Properties of an Ongoing CP Conference234
  - Monitoring Operator Conferences and Participants Requiring Assistance (CP Conferences)244
- Participant Level Monitoring247
Recording Conferences261
- Creating Multiple Virtual Recording Rooms on the RSS262
- Configuring the Collaboration Server to Enable Recording262
- Managing the Recording Process268
Users, Connections, and Notes273
- Users273
- Connections280
  - Viewing the Connections List280
- Notes281
  - Using Notes281
IVR Services283
- IVR Services List283
  - IVR Services Toolbar284
- Adding Languages285
  - Uploading a Message File to the Collaboration Server286
- Defining a New Conference IVR Service288
  - Defining a New Conference IVR Service288
    - Change to Chairperson300
- Entry Queue IVR Service301
- Replacing the Music File308
  - Adding a Music File308
- Creating Audio Prompts and Video Slides309
  - Recording an Audio Message309
  - Creating a Welcome Video Slide312
- Default IVR Prompts and Messages313
- Volume Control of IVR Messages, Roll Call and Music316
IP Network Services317
- IP Network Services317
- Ethernet Settings334
- IP Network Monitoring335
- NAT (Network Address Translation) Traversal339
- Deployment Architectures339
- Polycom RMX 1800 Network Port Usage342
- LAN Redundancy344
- Multiple Network Services346
The Call Detail Record (CDR) Utility355
- The CDR File355
- Viewing, Retrieving and Archiving Conference Information358
RMX Manager Application361
- Installing the RMX Manager361
- Starting the RMX Manager Application363
  - Connecting to the MCU364
  - RMX Manager Main Screen366
- Adding MCUs to the MCUs List370
- Starting a Conference372
- Monitoring Conferences375
  - Grouping the Participants by MCU375
  - Start Monitoring/Stop Monitoring376
- Modifying the MCU Properties376
- Disconnecting an MCU377
- Removing an MCU from the MCUs Pane377
- Changing the RMX Manager Language378
- Import/Export RMX Manager Configuration378
Collaboration Server Administration and Utilities381
- System and Participant Alerts381
  - System Alerts381
  - Participant Alerts383
- RMX Time384
  - Guidelines384
  - Altering the clock384
- Resource Management385
- System Information393
- SNMP (Simple Network Management Protocol)395
- Audible Alarms409
  - Using Audible Alarms409
    - Audible Alarm Permissions410
    - Stop Repeating Message410
  - Configuring the Audible Alarms410
    - User Customization410
    - Replacing the Audible Alarm File411
- Multilingual Setting413
  - Customizing the Multilingual Setting413
- Banner Display and Customization414
- Software Management417
  - Backup and Restore Guidelines417
    - Using Software Management418
- Ping Collaboration Server418
  - Guidelines418
  - Using Ping419
- Notification Settings419
- Logger Diagnostic Files421
- Information Collector422
- Auditor425
- ActiveX Bypass432
  - Installing ActiveX432
- Resetting the Collaboration Server (RMX)434
System Configuration Flags437
- Modifying System Flags437
Collaboration Server Hardware Monitoring463
- Viewing the Status of the Hardware Components463
  - Hardware Monitor Pane Tool bar464
- Viewing the Properties of RMX 1800 Hardware Components464
  - Resetting the RMX 1800 DSP cards469
  - Temperature Thresholds470
Disconnection Causes471
- IP Disconnection Causes471
Active Alarms477
CDR Fields - Unformatted File487
- The Conference Summary Record488
- Event Records489
- Disconnection Cause Values519
- MGC Manager Events that are not Supported by the Collaboration Server522
Ad Hoc Conferencing525
- Ad Hoc Conferencing525
- System Settings for Ad Hoc Conferencing526
  - Ad Hoc Settings526
Participant Properties Advanced Channel Information527
Configuring Direct Connections to the Collaboration Server531
- Management Network (Primary)531
  - Configuring the Workstation531
  - Connecting to the Management Network533
SIP RFC Support537

Polycom RMX 1800 - Page 394

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