Using the Basic Features of Your Phone
3 - 19
Forwarding Calls
You can set up your phone to forward incoming calls to another person (static 
forwarding) or you can forward a call as your phone rings (dynamic 
forwarding). Your phone will forward calls even if you enable the Do Not 
Disturb feature.
You can also reject calls from a particular contact (by sending the call to your 
voice mail system), or divert calls from a particular contact to another person. 
For more information, see Managing Incoming Calls on page 2-28.
Forwarding Calls Statically
You can set up your phone to forward calls to another number.
To forward calls to another number:
1. Press  , and then choose Features > Forward.
The Forwarding Type Select screen displays.
2. Scroll to the forwarding type you want, and then press Select. The 
options are:
— Always—To forward all incoming calls.
—No Answer—To forward all unanswered incoming calls.
—Busy—To forward calls that arrive when you are already in a call.
Note
Your company’s settings may override this feature. For more information, contact 
your system administrator.
Call forwarding is not available on shared lines.