Qualstar Q48 - Page 91

Q24/Q48 Tape Library Installation and Operations Manual
Error
Code
Description
User Action
Critical Component Status
E2
Unsupported hardware
(Library Extender)
detected – Library
firmware upgrade
required
Library Extender was
installed without
upgrading the library
firmware. Upgrade
library code to revision
which supports this
feature
EB
Power supply health
check failed due to a
power supply failure.
Please contact service.
Contact technical support
Power supply probably defective.
F0
Drive Over temperature
Condition
The sub code indicates
which drive is affected
Example:
Sub code 01: drive #1
Check ambient
temperature conditions
and check all fans, after
several occurrences
contact technical support
Drive probably defective.
F1
Drive Communication
Error, Library controller
has lost communication
to drive
The sub code indicates
which drive is affected
Example:
Sub code 01: drive #1
Retry operation; if not
successful contact
technical support
Communication cable between drive and
drive sled controller defective.
Drive sled controller defective.
Check cabling drive sled controller-
backplane
Check cabling backplane library controller
Drive defect / check drive
F2
Drive sled not present
The sub code indicates
which drive sled is
affected
Example:
Sub code 01: drive sled
#1
Retry operation; if not
successful contact
technical support
Drive probably defective.
Check if drive sled is completely inserted
Drive sled controller defect.
Drive defective.
F3
Drive Hardware Error
The sub code indicates
which drive is affected
Example:
Sub code 01: drive #1
Cycle Power; after
several occurrences
contact technical support
Drive probably defective.
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