Manual No. 016-0171-391 53
Troubleshooting
7
TABLE 3. Sidekick Pro Error Codes for SCS 4000/5000 Series Consoles
Code 109
• Boom pressure
transducer not
connected
• If installed, check that the boom pressure transducer is
installed and properly connected.
• Faulty boom
pressure transducer
• Replace boom pressure transducer.
Code 110
• No power to pump
motor
• Verify that the high current LED on the injection pump
node is lit.
• Pump motor or
encoder issue
• Check motor and encoder connections. Disconnect the
injection pump node from the pump motor and check that
the motor and encoder connections are seated properly. If
these connections appear solid, return pump to a local
Raven dealer for service.
Error Code Possible Cause Solution
PSI Error
Code 101
• Transducer out of
calibration
• Recalibrate pressure transducer.
• Faulty transducer • Replace pressure transducer.
Flow Error
Code 102
• Flow obstruction in
valve
• Perform a pump calibration test. If the pump does not
calibrate properly, remove the pump cartridge and perform
pump maintenance to clear obstructions.
• Empty tank or faulty
intake hose
• Check chemical supply tank and plumbing. Fix leaks if
necessary or fill product.
• Faulty flow switch • Ensure flow switch is shuttling properly. If not, check
connections or replace flow switch. If the flow switch is
functioning properly, return node to a local Raven dealer
for service.
Max. Vac
Code 103
• Clogged pump
strainer
• Clean pump strainer and check for obstructions in
injection line between the pump inlet and chemical supply
tank.
• Faulty Vacuum
Switch
• Tubing or plumbing
size restriction
• Verify the proper size of injection supply tubing is used
between the chemical supply tank and pump inlet.
• Chemical too thick • Dilute product in chemical supply tank. Some chemicals
may not be applied using a direct injection system.
Max PSI/Low PSI
Code 104
• Clogged or
restricted pump
outlet supply lines
• Check for restrictions or blockages in outlet supply lines.
Flush the injection system to clear clogs and residue
buildup.
• Low injection
pressure
• Tubing or plumbing
size restriction
• Verify the proper size of injection outlet tubing is used
between the point of injection and pump outlet.
• Hand valve closed • Check hand valves are open and allow flow from the
injection pump outlet port.
• Faulty PSI
transducer
• Replace pressure transducer.
Error Code Possible Cause Solution