ProblemPossiblecausesPossiblesolutions
Checkthatthecontrollerandthermalcameraarecorrectlyconnectedto
theSeaTalk
hs
network.(Note:Thismaybeadirectconnectionorviaa
SeaTalk
hs
switch.)
CheckthestatusoftheSeaTalk
hs
switch.
SeaTalk
hs
problem.
CheckthatSeaTalk
hs
cablesarefreefromdamage.
Controlconict,e.g.causedbymultiple
usersatdifferentstations.
Ensurethatnoothercontrollersareinuseatthesametime.
Checkpower/SeaTalk
hs
cablingtothecontrollerandPoEinjector(PoEonly
usedwithoptionalJoystickControlUnit).
Erraticorunresponsivecontrols.
Problemwiththecontroller.
Checkothercontrollersifavailable.Ifothercontrollersareoperatingthiswill
eliminatethepossibilityofamorefundamentalcamerafault.
Cameraisnotadualpayloadmodel.Only“dualpayload”(duallens)thermalcamerassupportVIS/IRswitching. Cannotswitchbetweenthermaland
visible(VIS/IR)videoimage.
VIS/IRcablenotconnected.EnsurethattheVIS/IRcableisconnectedfromthecameratothe
Raymarinesystem.(TheIR-onlycabledoesnotsupportswitching).
Poorqualityorfaultyvideocable.
Ensurethatthevideocableisnolongerthannecessary.Thelongerthe
cableis(orthesmallerthewiregauge/thickness),themoreseverethe
lossesbecome.Useonlyhighqualityshieldedcablesuitableforamarine
environment.
Noisyimage.
Cableispickingupelectromagnetic
interference(EMI)fromanotherdevice.
•Ensureyouareusingahighqualityshieldedcable.
•Ensurepropercableseparation,forexampledonotrundataandpower
cablesincloseproximitywitheachother.
Troubleshooting
97