Jam Detection
SM 6-3 D062/D063/D065/D066
Trouble-
shooting
6.3 JAM DETECTION
6.3.1 SENSOR LOCATIONS
The illustration below shows the locations of the jam sensors.
6.3.2 FREQUENT PAPER JAMS
If there are frequent paper jams, check SP7504 in “Service Tables”. If these locations have
frequent jams, do the procedures described below.
Symptom 1: Jams when paper is fed from a by-pass tray that is not used frequently
If the customer does not use the by-pass tray frequently, the rollers can become worn.
1. Visually check the by-pass tray pick-up, feed, and separation rollers.
2. If these rollers are paler than the rollers in paper trays that are more frequently used,
replace the rollers in the by-pass tray.
For more details, see Replacement and Adjustment - By-Pass Tray Rollers.
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