Service Call Conditions
SM Appendix 3-21 D062/D063/D065/D066
Appendix:
Service Call
Conditions
Main fan error
490 D
The main fan motor lock signal
goes high for 5 s while the fan is
on.
Fan motor overloaded due to
obstruction
Fan connector disconnected
Toner recycling unit error
495 D
Encoder pulse does not change
for 3 s after the main motor
switches on.
Waste toner transport has stopped
due to motor overload
Toner end sensor detective,
disconnected
Toner collection bottle error
496 D
The toner collection bottle set
switch remains off when the front
door is closed.
No toner collection bottle set
Poor connection of the switch
connector
Toner collection motor error
497 D
The toner collection motor
connector set signal remains off
for 1 s.
Toner pump motor defective
Motor connector loose,
disconnected
SC500: Feed, Transport, Duplexing, and Fusing Systems
Tray 1 lift malfunction
501 B
The lift sensor is not
activated within 10 s after
the tray lift motor starts lifting
the bottom plate.
When the tray lowers, the
tray lift sensor does not go
off within 1.5 s.
Tray lift motor defective,
disconnected
Paper or other obstacle trapped
between tray and motor
Pick-up solenoid disconnected,
blocked by an obstacle
Too much paper loaded in tray
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