Message Causes Solutions
"Cannot write on the
memory storage device.
Check the memory storage
device and machine
settings."
The memory device is faulty,
or the file name contains a
character that cannot be
used.
• Check to see if the memory device
is defective.
• Check the memory device. It
might be unformatted, or its
format might be incompatible with
this machine.
•
Check the file name set at the time
of scanning. For details about the
characters that can be used in file
names, see "Available Characters
and How to Enter Them", Getting
Started
.
"Cannot write on the
memory storage device
because remaining free
space is insufficient."
• The memory device is
full and scan data
cannot be saved.
•
Even if the memory
device appears to have
sufficient free space,
data might not be
saved if the maximum
number of files that can
be saved is exceeded.
•
Replace the memory device.
• If the document is scanned as
single-page or divided multiple
pages, data already written to the
memory device is saved as is.
Replace the memory device, and
then press [Retry] to save the
remaining data, or press [Cancel]
to redo the scan.
"Cannot write on the
memory storage device
because the device is write-
protected."
The memory device is write-
protected.
Unlock the write-protection on the
memory device.
"Connection with LDAP
server has failed. Check the
server status."
A network error has
occurred and connection
has failed.
• Try the operation again. If the
message is still shown, the
network may be busy.
• Check that the correct settings for
LDAP server are listed in
[Administrator Tools] of [System
Settings]. For details about LDAP
server, see "Programming the
LDAP server", Connecting the
Machine/ System Settings
.
10. Troubleshooting
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