Messages Cause Solutions
"Failed to obtain URL." The machine is connected to the
server, but the UA service is not
responding properly.
Make sure the UA service is
specified correctly.
"Failed to obtain URL." SSL is not specified correctly on
the server.
Specify SSL using Authentication
Manager.
"Failed to obtain URL." Server authentication failed. Make sure server authentication
is specified correctly on the
machine.
"The selected file(s) contained
file(s) without access privileges.
Only file(s) with access
privileges will be deleted."
You have tried to delete files
without the privileges to do so.
Files can be deleted by the file
creator (owner) or file
administrator. To delete a file
which you are not privileged to
delete, contact the file creator
(owner).
If an Error Code is Displayed
When authentication fails, the message "Authentication has failed." appears with an error code. The
following lists explain the different methods for resolving each error code. If the error code that appears
is not on this table, write down the error code and contact your service representative.
Error code display position
1. Error code
An error code appears.
If Authentication Fails
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