Basic authentication
Error Code Cause Solution
B0103-000 A TWAIN operation occurred
during authentication.
Make sure no other user is logged
on to the machine, and then try
again.
B0104-000 Failed to decrypt password. 1. A password error occurred.
Make sure the password is entered
correctly.
2. Either [DES] or [AES] is selected
for "Driver Encryption
Key:Encryption Strength".
The administrator has restricted use
of simple encryption. You can use
the encryption key if it has been
specified in the driver.
3. A driver encryption key error
occurred.
Make sure that the encryption key is
correctly specified on the driver.
B0105-000 A login user name was not specified
but a DeskTopBinder operation was
performed.
Specify the DeskTopBinder login
user name correctly.
B0206-002 1. A login user name or password
error occurred.
Make sure the login user name and
password are entered correctly and
then log in.
B0206-002 2. The user attempted authentication
from an application on the "System
Settings" screen, where only the
administrator has authentication
ability.
Only the administrator has login
privileges on this screen.
Log in as a general user from the
application's login screen.
B0206-003 An authentication error occurred
because the user name contains a
space, colon (:), or quotation mark
(").
Recreate the account if the account
name contains any of these
prohibited characters.
If the account name was entered
incorrectly, enter it correctly and log
in again.
8. Troubleshooting
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