Code Meaning Suggested Cause/Action
• Direct SMTP destination incorrect. Contact the system
administrator to determine if there is a problem at the
destination at that the settings at the destination are
correct.
14-04
Access to SMTP Server Denied
(550)
• SMTP server operating incorrectly
• Direct SMTP sending not operating correctly
14-05 SMTP Server HDD Full (452)
• Failed to access the SMTP server because the HDD on
the server is full.
• Insufficient free space on the HDD of the SMTP server.
Contact the system administrator and check the
amount of space remaining on the SMTP server HDD.
• Insufficient free space on the HDD where the
destination folder is located. Contact the system
administrator and check the amount of space
remaining on the HDD where the target folder is
located.
• Insufficient free space on the HDD at the target
destination for SMTP direct sending. Contact the
system administrator and check the amount of space
remaining on the target HDD.
14-06
User Not Found on SMTP
Server (551)
• The designated user does not exist.
• The designated user does not exist on the SMTP server.
• The designated address is not for use with direct SMTP
sending.
14-07
Data Send to SMTP Server
Failed (4XX)
• Failed to access the SMTP server because the
transmission failed.
• PC not operating correctly.
• SMTP server operating incorrectly
• Network not operating correctly.
• Destination folder setting incorrect.
• Direct SMTP sending not operating correctly.
14-08
Data Send to SMTP Server
Failed (5XX)
• Failed to access the SMTP server because the
transmission failed.
• SMTP server operating incorrectly
Error Codes
27
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