Service Call 816-899
D146/D147/D148/D149/D150 5-178 SM
SC No. Level Error Name/Error Condition/Major Cause/Solution
SD card that starts an application
§ Turn the main power off and check the SD card insertion
status.
§ If no problem is found, insert the SD card and turn the
main power on.
§ If an error occurs, replace the SD card.
§ SD card for users
§ In case of a file system error, reformat the SD card
(using the "SD Formatter" made by Panasonic).*
§ In case of a device access error, turn the main power off
and check the SD card insertion status.
§ If no problem is found, insert the SD card and turn the
main power on.
§ If an error occurs, use another SD card.
§ If the error persists
* Do not format an SD card supplied with the main machine or sold as an option. You may only format SD
cards used for Firmware Update by a Customer Engineer.
SC No. Level Error Name/Error Condition/Major Cause/Solution
SC870-00 B Address Book data error (Anytime: Address Book Error.)
SC870-01 B
Address Book data error (On startup: Media required for storing
the Address Book is missing.)
SC870-02 B
Address Book data error (On startup: encryption is configured
but the module required for encryption (DESS) is missing.)
SC870-03 B
Address Book data error (Initialization: Failed to generate a file
to store internal Address Book.)
SC870-04 B
Address Book data error (Initialization: Failed to generate a file
to store delivery sender.)
SC870-05 B
Address Book data error (Initialization: Failed to generate a file
to store delivery destination.)
SC870-06 B
Address Book data error (Initialization: Failed to generate a file
to store information required for LDAP search.)
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