SC Table
G133 4-76 SM
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
Undefined error
Defective software program
992
CTL
D
An error undetectable by any other SC code occurred
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
Application start error
No applications start within 60 seconds after the power is turned on.
Loose connection of RAM-DIMM, ROM-DIMM
Defective controller
Software problem
998
CTL
D
1. Check the setting of SP5875-001. If the setting is set to "1 (OFF)",
change it to "0 (OFF)".
2. Check if the RAM-DIMM and ROM-DIMM are correctly connected.
3. Reinstall the controller system firmware.
4. Replace the controller.
Note 1
If a problem always occurs in a specific condition (for example. printer driver setting, image
file), the problem may be caused by a software error. In this case, the following data and
information needs to be sent back to your product specialist. Please understand that it may
take some time to get a reply on how to solve the problem, because in some cases the
design staff in Japan must analyze the data.
Symptom / Possible Causes / Action taken
Summary sheet (SP mode “Printer SP”, SP1-004 [Print Summary])
SMC - All (SP5-990-001)
SMC - Logging (SP5-990-004)
Printer driver settings used when the problem occurs
All data displayed on the screen (SC code, error code, and program address where the
problem is logged.)
Image file which causes the problem, if possible
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