Ricoh IM CW2200

Message Cause Solution and reference
"Information for user
authentication is
already registered
for another user."
In LDAP
authentication, the
same name is
registered under
different IDs on
different servers,
and duplicate
names (account
names) occurred
such as when
switching the
domain (server).
Consult the user administrator. User administrator:
Delete the corresponding user from the address book,
and register the user again after resolving the duplicate
names on different servers.
"Insufficient
Memory"
The amount of
available memory is
insufficient.
Decrease resolution under [Others] [Special
Settings] [Image Quality] [Image Smoothing] in
the printer driver.
See "Applying Different Print Settings Depending on the
Document Type", User Guide (Full Version).
"Load following
paper in XXX."
(XXX indicates the
paper input location
name)
The paper input
location specified in
the printer driver
has no paper
loaded.
• To proceed with printing on the specified paper,
load the paper in the paper input location.
page 143 "Loading Paper into the Paper Input
Location"
"Memory Retrieval
Error"
The data in the
memory could not
be retrieved.
Turn off the power of the machine, wait for 10 seconds
or more after confirming that the main power indicator
is turned off, and then turn on the power.
page 11 "Turning On and Off the Power"
"No response from
the server.
Authentication has
failed."
In LDAP or
Windows
authentication, a
timeout error
occurred while
submitting an
authentication
query to the server.
• Consult the administrator of the authentication
server.
• When using the Active Directory of the Windows
server for LDAP Authentication, change [Settings]
[System Settings] [Settings for Administrator]
[Authentication/Charge] [Administrator
Authentication/User Authentication/App Auth.]
[LDAP Search] "Follow Referrals on LDAP
Server" to [Inactive].
When a Message Appears While Using the Printer Function
217