Roche Diagnostics
D-20 Operator’s Manual · Version 3.1
9 Messages and alarms Cedex Bio System
List of alarm messages
7158 [%d] A tube bottom sensor problem was detected. Switch off the instrument. Check if the tube bottom sen-
sor mechanism can be moved freely. Restart the system. If
the error persists call service.
7159 [%d] Movement stopped because the probe crashed. Switch off the instrument. Check if the probe and probe
holder are correctly installed. Replace a bent probe. Check
the magnetic slider. Restart the system. If the error per-
sists call service.
7160 Sample pipetting on position %d was aborted due to an
unstable LD signal%s.
7161 Reagent pipetting of bottle set %s was aborted due to an
unstable level detection signal%s. The test is automatically
repeated.
7162 The probe crashed due to a jamming main cover slider. Check the slider and ensure that it is operating correctly.
7163 The run aborted due to a jamming main cover slider. Check the slider and ensure that it is operating correctly.
7164 An internal communication error occurred. Controller %s
could not be connected.
Restart the system. If the error persists call service.
12001 The host computer did not answer the order query for
sample %s within the time limit.
Check the communication and existing orders on the
host.
12002 The communication port is not accessible.
Communication to the host server is not possible.
Check the Host Settings and compare them with the host
server settings.
12003 Sending a message to the host computer failed. Enable the host trace file in the Host Settings in order to
record HIF communication activities.
12004 Receiving or processing a message from the host
computer failed.
Enable the host trace file in the Host Settings in order to
record HIF communication activities.
12005 Host server could not send message to the host. Select result and perform Retransmit. If the problem
recurs enable the host trace file in the Host Settings.
Retransmit again and export the log files. If the error per-
sists call service.
12006 Changes of the host communication settings could not be
applied.
Restart the system. If the error persists call service.
13001 A software error (%d) occurred. The database could not
be opened.
Restart the system. If the error recurs export the log files
with the system remaining in this error condition. If the
error persists call service.
13002 A software error occurred. The calculated result for the
order (%d) could not be stored in the database.
Export the log files. If the error persists call service.
13003 A software error occurred. Data of the order (%d) could
not be retrieved from the database.
Export the log files. If the error persists call service.
13004 A software error occurred. The required parameters for
application (%d) could not be found.
Export the log files. If the error persists call service.
13005 A software error occurred. The calibration result for order
(%d) could not be stored in the database.
Export the log files. If the error persists call service.
13006 A software error occurred. A required parameter set for a
certain application (%d) could not be found.
Export the log files. If the error persists call service.
13007 Reagent disc %d was replaced by disc %d while the system
was switched off.
Ensure that the information provided in <Disk Status>
corresponds to the actually loaded reagent bottle sets.
13008 The import of the database failed. The database version
does not correspond to the currently installed software
version. An old database version was provided (detected
V %d ; expected V %d ).
ID Message Comment
Table D-1 List of alarm messages (Continued)
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