23/05/2019Roundshot VR Drive Instruction Manual – Firmware Version 2.023 138
6.10 Frequently asked questions (continued)
Q: Can I upgrade my VR Drive with new software modes?
A: Yes, you can. Purchase the additional software mode(s) through your distributor or directly
via the Roundshot e-shop. We will then send you a new software key to activate the new
mode(s). Please follow the instructions in section 6.6
Q: Can I try out a new VR Drive mode before purchasing it?
A: Yes, you can. Please ask for a temporary VR Drive activation key for a certain software
mode. All software modes that are already purchased are activated permanently, while the
ones in demo mode have a limited duration (typically 30 days).
Q: Stitching with the xml gives a completely wrong result while stitching without xml works
fine. What is wrong?
You have most likely mounted the camera on its nodal rail in the opposite direction on the VR
Drive. To check, please turn off the VR Drive. The camera should point up +90° to the sky
(zenith) and not -90° down to the ground (nadir).
When mounting the camera in the opposite direction, the sequence of image taking will be
reversed, making the xml unusable.
The xml file can still be recovered. Open the xml in a text editor and correct the pitch values
contained in every bracket by 180°.
Q: After downgrading the VR Drive software to an older version, the touch screen has
become unresponsive. What can I do?
Your touch screen needs recalibrating. Please follow the procedure described in chapter 7.3 –
“Touch screen calibration”.
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