Alpha5000ML owner’s manual 100
Manufacturer’s Limited Warranty
ROYAL ELECTRONIC CASH REGISTER AND TIME CLOCK LIMITED WARRANTY
Royal Consumer Information Products, Inc. (“Royal”) at 379 Campus Drive, 2nd Floor, in Somerset,
NJ 08875 USA warrants that your NEW Royal Electronic Cash Register or Time Clock (“Product”) is
free of defects of workmanship and materials. If there is a defect or malfunction of this Product, Royal
will repair the Product free of charge as follows:
PARTS: New or comparable rebuilt parts in exchange for defective parts for ONE YEAR from the
date of purchase.
LABOR: All labor charges incurred from a Royal Authorized Service Center or the Royal Corporate
Service Center are covered for 90 DAYS from the date of purchase. After 90 days there will be a labor
charge for repair of the Product and/or assemblies such as the keyboard, display(s), logic board, power
supply and printer(s) at the Royal Corporate Service Center's or the Royal Authorized Service Center's
then prevailing rates. The Product must be brought to a Royal Authorized Service Center nearest to
your location; or the Product must be shipped postage prepaid, insured and via a traceable shipping
method to a Royal Authorized Service Center or to the Royal Corporate Service Center. Royal will
pay return postage from the Royal Corporate Service Center during the labor warranty period only.
This warranty does not apply to persons who purchased this Product second hand or used.
This warranty does not include the replacement of ink rolls, ribbons, time cards, paper rolls or any
other consumable or supplies used in the cash register or time clock and consumed through the
normal use of the Product.
This warranty does not include cleaning, adjustments, parts, or repairs required by circumstances
beyond the control of Royal, including, but not limited to, fire or other casualty, accident, neglect,
abuse, abnormal use, misuse or battery leakage damages. THERE ARE NO OTHER EXPRESSED
WARRANTIES EXCEPT AS STATED HEREIN. AFTER THE PERIOD OF EXPRESSED
WARRANTY SET FORTH HEREIN, THERE ARE NO EXPRESSED OR IMPLIED
WARRANTIES AND THOSE EXCLUDED INCLUDE THOSE OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE. Royal shall NOT be liable for CONSEQUENTIAL
DAMAGES resulting from any failure, defect, or malfunction of this Product. Some states do not
allow limitations on how long an implied warranty lasts and some states do not allow the exclusion or
limitation of incidental or consequential damages, so the above limitations or exclusions may not
apply to you.
TO OBTAIN SERVICE UNDER THE TERMS OF THIS WARRANTY:
Pack your Product in the original carton or equivalent.
Enclose a copy of the bill of sale or other documentation showing original purchase date.
Enclose a card or note describing the difficulty you have had with the Product.
Be sure to include your complete name, address and day-time telephone number.
Bring or ship, prepaid and insured, via a traceable shipping method the above Product to the nearest
Royal Authorized Service Center location or to the Royal Corporate
Service Center. Royal and/or the Service Center cannot be held responsible for any loss or damage
that occurs while in transit.
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