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Samsung EHS AE080BXYDEG/EU - Overview

Samsung EHS AE080BXYDEG/EU
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11. Trouble shooting
Installer reference guide / Mono tank integrated type 185
11.1 Overview
Fault Possible cause Remedy
No water flow from
hot taps
Main water supply closed.
Strainer blocked.
Cold water inlet combination valve incorrectly
fitted.
Mains water supply open.
Clean strainer.
Fit the cold water inlet combination valve
correctly.
Water from hot taps
is cold.
Immersion heater not switched on.
Immersion heater thermal cut-out has
operated.
FSV set to space heating or not enabled.
Boiler not working.
Diverter valve not operating correctly.
Check and switch on.
Check and reset button.
Check and set to domestic hot water.
Check DHW operation. If fault suspected,
consult installer or boiler manufacturer.
Check wiring and/or plumbing connections to
diverter valve.
Intermittent water
discharge
Reduced internal expansion.
Thermal control failure.
(Note water will be hot).
Repressurize expansion vessel. Follow cold
water discharge.
Switch off power to immersion heater(s) of
the unit. When discharge has stopped, check
thermal controls, replace if faulty.
Excessive hot water
from taps
Cylinder thermostat set to high.
Faulty cylinder thermostat.
Adjust cylinder thermostat.
Replace faulty thermostat.
Check wiring on cylinder thermostat.
The compressor does
not start
When the water inlet temperature is over

not an error) only the pump works, and if the

compressor will work.

the compressor does not work:
Check if outdoor unit is thermo on.
Check error details on the outdoor unit.
After commissioning
the system makes a
gurgling noise.
There is air in the system.
Purge air from the system by opening the
automatic air vent.
Incorrect hydraulic balance.
1 Perform hydraulic balancing to assure that
the flow is correctly distributed between the
emitters.
2 If hydraulic balancing is not sufficient,
change the pump limitation settings [FSV
#4051 Setting], a design issue is present in
the system.
Various malfunctions.
Check the installation status or whether the
system is working properly.

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