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Samsung PROXPRESS M332 SERIES - Error: #C1-1711 Call for Service; Error: #C1-1712 Call for Service; Not Compatible Toner Cartridge

Samsung PROXPRESS M332 SERIES
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4.Troubleshooting
ErrorCode
C1-1512
Errormessage
NotCompatibleTonercartridge.
Symptom
Tonercartridgeisnotcompatible.
Troubleshootingmethod
NOTE
ThiserrorisforM3325/3825/4025.
1)Openthefrontcover.
2)Removethetonercartridge.
3)IfthetonercartridgeisnotaSamsunggenuinetonercartridge,replacewithnewone.
ErrorCode
C1-1710
C1-1711
C1-1712
Errormessage
Error:#C1-1710CallforService
Error:#C1-1711CallforService
Error:#C1-1712CallforService
Symptom
Themachinecan’tdetecttheCRUMchipofthetonercartridge.
Troubleshootingmethod
NOTE
TheseerrorsareforM3325/3825/4025.
1)Openthefrontcover.
2)Removethetonercartridge.
3)CheckiftheCRUMterminaliscontaminated.Cleanit.
4)IfthetonercartridgeisnotaSamsunggenuinetonercartridge,replacewithnewone.
4-38Copyright©1995-2016SAMSUNG.Allrightsreserved.

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