Samsung PROXPRESS M332 SERIES Service Manual

4.Troubleshooting
►ErrorCode
C2-1512
►Errormessage
NotCompatibleTonercartridge.
►Symptom
Tonercartridgeisnotcompatible.
►Troubleshootingmethod
NOTE
ThiserrorisforM3320/3820/4020.
1)Openthefrontcover.
2)Removethetonercartridge.
3)IfthetonercartridgeisnotaSamsunggenuinetonercartridge,replacewithnewone.
►ErrorCode
C2-1710
C2-1711
C2-1712
►Errormessage
Error:#C2-1710CallforService
Error:#C1-1711CallforService
Error:#C1-1712CallforService
►Symptom
Themachinecan’tdetecttheCRUMchipofthetonercartridge.
►Troubleshootingmethod
NOTE
TheseerrorsareforM3320/3820/4020.
1)Openthefrontcover.
2)Removethetonercartridge.
3)CheckiftheCRUMterminaliscontaminated.Cleanit.
4)IfthetonercartridgeisnotaSamsunggenuinetonercartridge,replacewithnewone.
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Samsung PROXPRESS M332 SERIES Specifications

General

Brand	Samsung
Model	PROXPRESS M332 SERIES
Category	Printer
Language	English