S&C TripSaver II - Troubleshooting; Signal Interference; Pairing Process Takes Longer than Expected

S&C Instruction Sheet 461-509 81
Troubleshooting
Difculties in pairing a TripSaver II recloser with a communications gateway are usually
caused by signal interference. Remember, the communications gateway should be no
more than 100 feet (30.5 m) away from the TripSaver II recloser and should have an unob-
structed view of the recloser. The communications gateway antenna is directional, and
the TripSaver II reclosers must be installed above the communications gateway, ideally
on the same pole. Also, the heavy use of Bluetooth devices, cellular devices, or Wi-Fi
can cause radio interference.
If radio traffic is heavy, S&C recommends moving the recloser and communications
gateway closer to one another.
For optimal performance, install the TripSaver II recloser no more than 30 feet
(9.1 m) away from the communications gateway and in direct line of sight.
Pairing a TripSaver II Cutout-Mounted Recloser should take approximately 5 minutes.
In some cases, it may take up to 15 minutes. If after waiting for 15 minutes the gateway
(after refreshing the browser) does not register as “connected,” S&C recommends
resetting wireless communications in the TripSaver II recloser by completing the
following procedure:
STEP 1. Mitigate any signal interference using the techniques described in the “Signal
Interference” section.
STEP 2. With the recloser removed from the utility pole, connect to the TripSaver II
recloser using the service center conguration kit. (The kit includes the USB
transceiver, corded power module, and ac adapter.) Detailed Instructions for
connecting to a TripSaver II recloser using the Service Center Conguration
Software can be found in S&C Instruction Sheet 461-504, “TripSaver® II
Cutout-Mounted Recloser, Outdoor Distribution (15 kV and 25 kV): For
Overhead Distribution Systems: Protection Setup Using Service Center
Conguration Kit.”
STEP 3. Navigate to the Communications Settings screen and select the
Communications Mode drop-down menu. Change the Communications
mode to the Non-Gateway Mode setting.
STEP 4. Click on the Apply Communications Mode button.
Note: The Apply Communications Mode button will not apply any changes
that have been made on any other menu screens. If changes have been made
to another menu screen, such as the TCC Curve Settings screen, click on the
Apply button.
STEP 5. The TripSaver II recloser is now in Non-Gateway mode. Select Gateway mode
from the drop-down menu. Click on the Apply Communications Mode button
to place the recloser back in Gateway mode.
STEP 6. Connect to the communications gateway, as described in the “Software User’s
Guide” section on page 19. Remove the TripSaver II recloser’s entry on the
Device Management screen. Disconnect the TripSaver II recloser from the
service center conguration software by clicking on the Disconnect button.
STEP 7. Pair the TripSaver II recloser with the new communications gateway using the
instructions in the “Commissioning (Pairing) a TripSaver II Recloser for Use
with the Communications Gateway” section on page 78.
Signal Interference
Pairing Process Takes
Longer Than Expected