Error Codes
Error codes are displayed in the main display or text line for 2 seconds.
The program then returns automatically to the previous status.
Display Cause Solution
No segments appear on the display No AC power is available Check the AC power supply
The power cord is not plugged in Plug in the power cord
Fuses are defective Replace the fuses
H The load exceeds the weighing Unload the pan support
capacity
L or Err 54 The pan support is not in place Place the pan support
Err 01 Data output not compatible with Change the configuration in
O Display range output format the Setup menu
Err 02 Calibration/adjustment condition Calibrate only when zero
Cal. n. possible not met, e.g., is displayed
– not tared Press the
Tare soft key to tare
– the pan support is loaded Unload the moisture analyzer
Err 03 Calibration/adjustment could not Allow the moisture analyzer to
Cal./adj. interrupt be completed within a certain time warm up again and repeat the
adjustment process
Err 06 Built-in calibration weight in Contact your local Sartorius Int. wt.
defective MA100 is defective Service Center
Err 11 Tare memory not allowed Check the tare value entered
Tare2 blocked (Tare value exceeds the Unload the moisture analyzer
weighing range) and tare
Err 30 Interface port for printer output Contact your local Sartorius Service
Print fct. blocked is blocked Center to have the port configured
for printer output
Err 31 External device not ready to Transmit XON, then CTS
Print fct. blocked send (interface handshake
interrupted )XOFF, CTS)
Err 101,102,103 Key is stuck Release key
or
104 Key pressed when switching on or contact your local
the moisture analyzer Sartorius Service Center
“Checkerboard” pattern displayed s key was pressed when turning on
continuously the moisture analyzer, or is stuck
Err 320 Operating program memory is wrong Contact your local
Sartorius Service Center
Err 340 Operating parameter (EEPROM) Contact your local
is wrong Sartorius Service Center
Err 341 The built-in battery for drying programs Leave the analyzer connected
is drained to AC power for at least
10 hours
Err 342 Operating parameter (EEPROM) is Contact your local Sartorius
wrong except for adjustment parameters Service Center
No WP Weighing system is defective Contact your local Sartorius
Service Center
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Error Codes
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