Display Cause Solution
Too many characters Input text too long Allowable text lengths, incl.
decimal point:
– Password: 8 characters max.
– User ID: 20 characters max.
– Wt ID: 14 characters max.
No num. value Input wrong (with any Follow the instructions for the
xxxxx
too low application program), e.g., application programs
xxxxx too high alphabetic input not allowed
Not found ! Input wrong (e.g., no program Enter correct name or
with entered name available) program number
blocked Function blocked None
Built-in printer (option): No printout Activate printer in Setup menu;
install ink ribbon and paper correctly
Problem ... : Too high of a temperature is selected – Reduce the temperature
and the sample is oxidized; – Put a glass fiber filter on top
of the sample
Sample boils or scorches – Reduce the sample quantity
and splashes continuously change or apply the sample more
weight evenly
– Select a semi-autom. shutoff
parameter or select timer mode
– Phase drying with
decreasing temperature
Analysis time is too long – Increase the temperature
– Reduce the sample quantity
– Preheat the unit by running it
for 2 or 3 minutes with
an empty sample pan
Sample loses weight – Remove the sample pan and
before it is analyzed apply the sample outside the
sample chamber
Sample is liquid or pasty – Use a glass fiber filter
Sample contains too little moisture – Increase the sample quantity
Insufficient heat output – Clean the protective glass or
temperature sensor
Place of installation exposed to – Change the place
interfering factors (vibration, etc.) of installation
If any other errors occur, please contact your local Sartorius Service Center.
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