Sharp MX-C301W User Manual

8-1
This chapter provides solutions to possible problems in a question and answer format. Locate the question that relates
to your problem and use the answer to help correct the situation. If you are unable to solve a problem using this manual,
please contact your dealer or nearest SHARP Service Department.
System settings
Descriptions of system settings similar to the following example appear in this manual.
Example:
➞ System Settings (Administrator) > "Copy Function Settings" > "Other Settings" > "Initial Margin Shift Setting" >
This is an abbreviated description of the procedure for selecting the setting. ">" indicates the setting sequence and
indicates the state of the setting after it has been enabled. Use these descriptions as a quick manual to help you
configure the settings.
TROUBLESHOOTING PROBLEMS
FREQUENTLY ASKED QUESTIONS
• Making a copy of a non-standard size original . . . . 8-3
• I can't print from a computer... . . . . . . . . . . . . . . 8-4
• Printing on an envelope . . . . . . . . . . . . . . . . . . . 8-5
•
Changing the paper size used for a print job . . . . 8-6
• Adjusting the volume of the ringer . . . . . . . . . . . 8-7
• The machine starts printing when I try to
forward data.... . . . . . . . . . . . . . . . . . . . . . . . . . . 8-7
•
Checking the machine's communication record . . . . 8-7
•
INDICATORS AND DISPLAY MESSAGES . . . . . . 8-8
REMOVING MISFEEDS
• REMOVING MISFEEDS. . . . . . . . . . . . . . . . . . . 8-9
COPYING
• PROBLEMS RELATED TO COPYING
OPERATION . . . . . . . . . . . . . . . . . . . . . . . . . . 8-10
• PROBLEMS RELATED TO COPY
RESULTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-12
PRINTING
• PROBLEMS RELATED TO PRINTING
OPERATION . . . . . . . . . . . . . . . . . . . . . . . . . . 8-13
• PROBLEMS RELATED TO PRINT
RESULTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-16
FACSIMILE
• PROBLEMS RELATED TO TRANSMISSION . . . 8-20
• PROBLEMS RELATED TO RECEPTION . . . . 8-22
• PROBLEMS RELATED TO TELEPHONE . . . . 8-23
• PROBLEMS RELATED TO AUDIBLE
SIGNALS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-23
• PROBLEMS RELATED TO ONE-TOUCH
INDIVIDUAL KEYS / GROUP KEYS . . . . . . . . 8-24
SCANNING / INTERNET FAX
• PROBLEMS RELATED TO SCANNING /
INTERNET FAX OPERATION . . . . . . . . . . . . . 8-25
• PROBLEMS RELATED TO SCAN
RESULTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-27
• PROBLEMS RELATED TO ONE-TOUCH
INDIVIDUAL KEYS / GROUP KEYS . . . . . . . . 8-29
DOCUMENT FILING
• PROBLEMS RELATED TO FILING . . . . . . . . . 8-31
• PROBLEMS RELATED TO FILE
MANAGEMENT . . . . . . . . . . . . . . . . . . . . . . . . 8-32
GENERAL PROBLEMS
• PROBLEMS RELATED TO MACHINE
OPERATION . . . . . . . . . . . . . . . . . . . . . . . . . . 8-35
• PROBLEMS RELATED TO PAPER
FEEDING AND OUTPUT . . . . . . . . . . . . . . . . . 8-36
• PROBLEMS RELATED TO QUALITY /
PRINT RESULTS . . . . . . . . . . . . . . . . . . . . . . . 8-39
• PROBLEMS RELATED TO PERIPHERAL
DEVICES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-41
• OTHER PROBLEMS . . . . . . . . . . . . . . . . . . . . 8-42
CHAPTER 8
TROUBLESHOOTING

Sharp MX-C301W Specifications

General

Print Technology	Laser
Print Speed	30 ppm
Max Print Resolution	600 x 600 dpi
Max Scan Resolution	600 x 600 dpi
Copy Speed	30 cpm
Max Copy Resolution	600 x 600 dpi
Fax Capability	Yes
Max Paper Capacity	800 sheets
ADF Capacity	50 sheets
Duplex Printing	Yes
Scanner Type	Color CIS
Standard Paper Capacity	250 sheets
Connectivity	USB, Ethernet, Wi-Fi
Mobile Printing	Yes
Display	7.0-inch color touch-screen LCD
Max Paper Size	8.5 x 14 inches