PROBLEMS RELATED TO RECEPTION
Problem Point to check Solution
Printing does not take
place after reception.
Does a message appear in the display
instructing you to add toner or paper?
(Printing is not possible when this
screen appears.)
Restore printing capability as instructed by the
message.
Does a password entry screen appear? Enter the correct password with the numeric keys.
"Hold Setting for Received Data Print" is enabled.
If you do not know the password, check with your
administrator.
Has cut-off printing been disabled in the
system settings (administrator)?
Load the same size of paper as the received fax.
If "Print Actual Size Cut off Disabled" is enabled in "Print
Style Setting" in the system settings (administrator) and
a fax is received that is larger than any paper that is
loaded, the fax will be received to memory without being
printed. (However, when a fax longer than 8-1/2" x 14"
size is received, it will be printed using multiple sheets
of paper.)
Is forwarding (Inbound Routing function)
selected in the Web page for a received
fax?
If you need to print a received fax, ask your
administrator.
When the Inbound Routing function is enabled in the
Web pages, received faxes are automatically forwarded
to a specified address. If "Print at Error" is selected
when Inbound Routing is enabled, received faxes will
only be printed when an error occurs.
Manual reception /
polling reception are
not possible.
Is little free memory remaining? Free memory by printing faxes received by confidential
reception and other received data that is protected by a
password, and by deleting data stored in memory
boxes.
The received image is
faint.
Is the original that was faxed also faint? Ask the other party to send the fax again using a
suitable (darker) exposure setting.
The machine does not
begin fax reception.
Has the reception mode been set to
"Manual Reception" in the system
settings?
Set the reception mode to "Auto Reception".
When the reception mode is set to "Manual Reception",
the machine will not receive faxes automatically.
âžž System Settings > "Fax Data Receive/Forward" >
"Fax Settings" > "Receive Setting"
Is little free memory remaining? Increase the amount of free memory.
The amount of free memory can be increased by
printing faxes received by confidential reception and
other password-protected received data, and by
deleting data stored in memory boxes.
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