Sharp MX-C301W User Manual

8-34
TROUBLESHOOTING
Contents
GENERAL PROBLEMS
PROBLEMS RELATED TO MACHINE OPERATION
• Specified machine functions cannot be used.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-35
• The operation panel cannot be used. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-35
• Printing is not possible or stops during a job. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-36
PROBLEMS RELATED TO PAPER FEEDING AND OUTPUT
• The original misfeeds (automatic document feeder). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-36
• The paper misfeeds. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-37
• Paper does not feed from the paper tray. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-38
• The image on paper is skewed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-38
• The automatic document feeder does not operate. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-38
PROBLEMS RELATED TO QUALITY / PRINT RESULTS
• Lines appear in the scanned image.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-39
• Smudges appear on printed output. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-39
• Toner does not adhere well or creases appear in the paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-39
• Print quality is poor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-39
• Part of the image is cut off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-40
• Printing takes place on the wrong side of the paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-40
• A cover or insert is not printed on the specified paper.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-40
PROBLEMS RELATED TO PERIPHERAL DEVICES
• The connected USB device cannot be used. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-41
• The connected USB memory cannot be used. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-41
OTHER PROBLEMS
• Preview images or thumbnail images do not appear. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-42
• The touch panel screen is difficult to view. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-42
• You were logged out without having performed logout yourself. . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-42
• You forgot the administrator password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-42
If you are unable to solve a problem using the solutions in this manual, switch off the [POWER] key ( ) and the main
power switch. Wait at least 10 seconds, and then switch on the main power switch and the [POWER] key ( ) in that
order.
When the LINE indicator is lit or the DATA indicator is lit or blinking, do not switch off the main power switch or unplug
the power plug. This may damage the hard drive or cause the data being stored or received to be lost.

Sharp MX-C301W Specifications

General

Print Technology	Laser
Print Speed	30 ppm
Max Print Resolution	600 x 600 dpi
Max Scan Resolution	600 x 600 dpi
Copy Speed	30 cpm
Max Copy Resolution	600 x 600 dpi
Fax Capability	Yes
Max Paper Capacity	800 sheets
ADF Capacity	50 sheets
Duplex Printing	Yes
Scanner Type	Color CIS
Standard Paper Capacity	250 sheets
Connectivity	USB, Ethernet, Wi-Fi
Mobile Printing	Yes
Display	7.0-inch color touch-screen LCD
Max Paper Size	8.5 x 14 inches