Appendix
A
A.1 Technical support
Technical support
If this documentation does not completely answer your technical questions, you can enter a
Support Request (
http://www.siemens.com/automation/support-request).
For help creating a support request, view this video here (www.siemens.com/opensr).
Additional information on our technical support can be found at Technical Support (http://
www.siemens.com/automation/csi/service).
Service & support on the Internet
In addition to our technical support, Siemens oers comprehensive online services at Service &
Support (http://www.siemens.com/automation/serviceandsupport).
Contact
If you have further questions about the device, contact your local Siemens representative at
Personal Contact (http://www.automation.siemens.com/partner).
To nd the contact for your product, go to "all products and branches" and select "Products &
Services > Industrial automation > Process instrumentation".
Contact address for business unit:
Siemens AG
Digital Industries
Process Automation
Östliche Rheinbrückenstr. 50
76187 Karlsruhe, Germany
A.2 Return procedure
To return a product to Siemens, see Returns to Siemens (https://support.industry.siemens.com/
cs/ww/en/sc/3098).
ULTRAMAT 23
Equipment Manual, 04/2022, A5E37100388-012 217
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