C H A P T E R 7
Troubleshooting your interactive projector
56 smarttech.com/kb/170295
Determining projector status
The projector has one status light and one service light. Use
the table below to determine the status of the projector.
Power
light
Service
light
Projected
image
Status and related troubleshooting
Normal operating states
Flashing
green
Off None The projector is starting up.
Solid
green
Off Correct The projector is operating normally. If image or sound
issues occur, see the remaining sections of this chapter
for troubleshooting information.
Flashing
amber
Off None The projector is entering Standby mode.
Solid
amber
Off None The projector is in Standby mode.
Error states
Solid
green
Off Incorrect
The video input from the computer is not connected to the
projector. Select the correct video input.
OR
The A/V mute is activated. Try pressing the Hide button
on the remote control. If you purchased an XCP, try
pressing the A/V mute button.
OR
There’s an issue with the projected image (see
Troubleshooting image issues on page 64).
Solid
amber
Flashing
red
None There’s an issue with the projector lamp.
See The “Lamp Failure” message appears section in
Troubleshooting projector errors on page 67.
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