SMART LightRaise 60wi - Determining Touch Status

C H A P T E R 7
Troubleshooting your interactive projector
57 smarttech.com/kb/170295
Power
light
Service
light
Projected
image
Status and related troubleshooting
Off Flashing
red
None The projector’s operating temperature has been
exceeded.
See The “Projector Overheated,” “Fan Failure” or “Color
Wheel Failure” message appears section in
Troubleshooting projector errors on page 67.
Off Solid
red
None There’s an issue with the projector’s fan or color wheel.
See The “Projector Overheated,” “Fan Failure” or “Color
Wheel Failure” message appears section in
Troubleshooting projector errors on page 67.
Off Off None The projector power cable isn’t properly connected.
OR
There’s an issue with the mains power supply (for
example, the circuit breaker is off).
Determining touch status
The TDM has one tri-colored status light. Use the table below to determine the
status of the TDM.
TDM
status
light
Touch
interaction
Status and related troubleshooting
Normal operating states
Solid
green
Full control The Touch USB is connected, and SMARTProductDrivers is running.
Flashing
green
Full control The Touch USB is connected, and the default operating system drivers
are running. You might have single touch only, depending on your
operating system.
N O T E
If you install SMARTProductDrivers, you have full multitouch
interactivity. You can also use the Connection Wizard to check the
status of your projector connection and to troubleshoot your projector
(see Troubleshooting your SMART product with the Connection Wizard
on page 60).
Flashing
amber/red
No touch The TDM is in red laser mode which is used during alignment. Wait three
minutes for the red lasers to turn off.