C H A P T E R 7
Troubleshooting your interactive projector
70 smarttech.com/kb/170295
Issue Related troubleshooting
The XCP doesn’t
respond to touch
inputs.
l
Ensure that all cable connections are secure.
l
Disconnect and connect all of the cables.
The XCP doesn’t
respond to input
selection.
l
Ensure that all input cable connections are secure.
l
Disconnect and connect all of the cables.
Locating the serial number
The serial number identifies your projector and helps SMARTsupport troubleshoot issues. The serial
number is on top of the projector in the location shown below:
Accessing the service menu
C A U T I O N
l To prevent tampering or unintentional changes, only system administrators should access the
service menu. Do not share the service menu access code with casual users of your
interactive projector.
l Do not adjust any settings in the service menu other than those listed in this guide. Changing
other settings can damage or affect the operation of your projector and may invalidate your
warranty.
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