CHAPTER 5
TROUBLESHOOTING YOUR INTERACTIVE WHITEBOARD SYSTEM
33 smarttech.com/kb/170549
The SMARTUF70 and UF70w projector's serial number is
located on the top of the projector.
For the locations of serial numbers on other components
and accessories, see smarttech.com/support.
Determining you interactive whiteboard system’s
status
Use the following table to determine the status of your interactive whiteboard system.
Projector Power
light
Projector Service
light
Pen tray Select
button status light
Projected image Touch and pen
control
Status and related troubleshooting
Normal operating statuses
Solid green Off Solid white Correct Full control The system is operating normally.
If image or sound issues occur, see
the remaining sections of this chapter
for troubleshooting information.
Flashing green Off Off None None The system is starting up.
Solid amber Off Off None None The system is in Standby mode.
Flashing amber Off Off None None The system is entering Standby
mode.
Solid green Off Solid amber N/A None The interactive whiteboard’s
controller module is ready to receive
a firmware update or is applying a
firmware update.
Error statuses
Solid green Off Solid white Incorrect Full control There’s an issue with the projected
image.
See
Resolving image issues
on
page37.
Solid green Off Solid white Correct None There’s an issue with the interactive
whiteboard.
See
Resolving operation issues
on the
next page.