170 Chapter 7: Troubleshooting and Maintenance
Troubleshooting
To receive your license key, you will need to provide the following information, which is displayed
on the system information screen of your system:
Installing a License Key
When you have obtained a license key for your software, you must enter it into the system. Once a
valid license key has been entered, the system remains licensed until the next time the system
software is upgraded.
To install a license key:
1 Turn on the system.
If the software is not yet licensed, the license update screen displays.
The license update screen displays the following information: how to contact SonoSite, the
required information to obtain the license key, and the grace period (time remaining) on your
system.
Figure 12 System and Transducer License Screens
2 Enter your license key in the license number field.
3 Select Done from the on-screen menu to install the license key and license your software.
Table 2: Software License Key Information
System Software Transducer Software
Name of the person installing the upgrade Name of the person installing the upgrade
Serial number (located on the bottom of your
system)
Serial number
ARM version REF number
PCBA serial number SH database version