Chapter 7: Troubleshooting and Maintenance 161
Troubleshooting
Chapter 7: Troubleshooting and Maintenance
This chapter contains information to help you correct problems with system operation and provides
instructions on the proper care of the system, transducer, and accessories.
Troubleshooting
If you encounter difficulty with the system, use the information in this chapter to help correct the
problem. If the problem is not covered here, contact SonoSite technical support at the following
numbers or addresses:
Technical support 1-877-657-8118
International technical support: Contact your local representative or call 425-951-1330
Technical support fax: 1-425-951-6700
Technical support e-mail: service@sonosite.com
SonoSite website: www.sonosite.com
and select Products & Solutions and
then Technical Support
Table 1: Troubleshooting
Symptom Solution
System will not power on. Check all power connections.
Perform the following sequence: remove DC input connector
and battery; wait 10 seconds; connect DC input or install
battery; press the power key.
Ensure the battery is charged.
System image quality is poor. Adjust the LCD screen to improve viewing angle.
Adjust the brightness, as necessary, to improve image quality.
Adjust the gain.
Zoom does not work. Press Freeze key. Zoom does not work when the image is
frozen.
No CPD image. Adjust the gain.
No DCPD image. Adjust the gain.
No Color image. Adjust the gain.
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