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SPI Lasers redPOWER QUBE - Customer Service

SPI Lasers redPOWER QUBE
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© 2016 SPI Lasers UK Ltd.
Commercial in Confidence
SM-S00500 Revision A 21 October 2016
redPOWER QUBE Cased Fiber Laser User Manual
131
Figure 70 Outline Drawing PIPA-Q Beam Delivery Optic
The PIPA-Q connector is provided with two contacts which must be short-circuited to complete
the integrity circuit. Generally the receiver on the process head, beam switch etc into which
the connector is inserted will perform this function so ensuring that the integrity circuit cannot
be closed until the connector is correctly installed. The contacts must not be connected to
ground.
20 Customer Service
In the unlikely event that the QUBE Fiber Laser requires attention outside the scope of the
maintenance requirements given in Section 9, contact SPI Lasers for advice on further on-site
fault diagnosis and/or return of the QUBE Fiber Laser. Contact information is given in Section
16.
When contacting SPI Lasers, please have the following information at hand:
The order code.
The serial number.
The number of accumulated laser hours.
Typical operating parameters.
Any other relevant information (e.g. fault codes and descriptions) that would assist in
fault diagnosis.
If the QUBE Fiber Laser requires fault-diagnosis or servicing or is to be returned to SPI
Lasers, it is the system integrator’s responsibility to remove the QUBE Fiber Laser from the
integrated laser system and make it safe and, if the QUBE Fiber Laser is to be returned to SPI
Lasers, to ensure that all relevant return documentation is in place before shipment. Details of
documentation requirements and copies can be obtained where required from SPI Lasers.

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