STRYKER MEDICAL/BERTEC MÉDICAL 3 - 13
MAINTENANCE GUIDE
6. Contact our Customer Service department:
Stryker Medical/Bertec Médical
In the United States: In Canada:
Toll Free: 1 800 327-0770 1 800 428-5025
6300 Sprinkle Road 70, 5e avenue, c.p. 128
Kalamazoo, MI 49001-9799 L'Islet (Québec) Canada G0R 2C0
7. Give all information established previously:
Model number
Serial and production numbers
Part’s name and order number
Problem encountered
ERROR WHEN ORDERING
We will do our best to help you identify the part to be replaced. However,
if an error occurs when ordering, the user remains the main person
responsible for identifying parts to change, unless our customer service
representative has been requested for an on-site diagnosis of the
malfunction.
Once the two-year warranty period has expired, replacement parts and
labour are no longer free of charge.
Parts Ordering