50 TimeSource 3100
Installation
097-72020-01 Issue 9: November 2003
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3
Unpacking
Install the TimeSource 3100, using steps in the order given in this chapter. If any difficulties
are encountered during the installation process, contact Symmetricom's Customer Technical
Assistance Center (CTAC). Refer to the Technical Assistance section of the Troubleshooting
chapter for telephone numbers.
CTAC includes Product Technical Support for technical information, and Customer Service
for information about an order, RMAs, and other information.
Warning: When handling electronic equipment, use local office procedures regarding
electrostatic discharge (ESD), including:
• Use grounded wrist straps connected to equipment frame ground when handling
cards.
• Store cards only in antistatic packaging provided by the factory.
Note: Save packing material. All equipment returned must be packed in the original packing
material. Contact Customer Service if additional packaging is needed.
Unpack equipment carefully; check for completeness against the purchase order. Notify
Symmetricom if items are missing.
Inspect equipment for shipping damage, including bent or loose hardware, and broken
connectors.
If equipment was damaged in transit, contact Customer Service to request an RMA, and
notify the carrier.
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