Tenda AC1200 User Manual

13
When “No response from the remote server. Please check whether your computer can access the
internet directly using your Modem. If no, contact your ISP for help.” is shown on the page as
below, try the following methods:
− Ensure that the Ethernet cable in connected properly.
− Ensure that you choose the proper connection type. Contact your ISP for any doubt
about the connection type.
− Power off the router for several minutes, then power it on and try again.
If the problem persists, contact your ISP for help.
When “Disconnected. Please contact your ISP for help.” is shown on the page as below, try the
following methods:
− Modify the MAC address of WAN port by referring to Change the MAC address of the
WAN port.
− Use another device to configure the router.
− Ensure that your internet service does not expire.
If the problem persists, contact Tenda technical support.

Tenda AC1200 Specifications

General

Data Transfer Rate	1200Mbps
Wireless Standard	IEEE 802.11ac/a/n 5GHz, IEEE 802.11b/g/n 2.4GHz
Frequency Bands	2.4GHz, 5GHz
Wireless Speed	300Mbps (2.4GHz) + 867Mbps (5GHz)
Antenna	4 x 5dBi external antennas
Security	WPA/WPA2-PSK
Button	WPS button, Reset button
DHCP Server	Support