ThinkPad T470 - Page 104

Solution:ChecksumoftheSecuritysettingsintheEFIVariableisnotcorrect.EnterThinkPadSetup
tochecksecuritysettings,pressF10,andthenpressEntertorestartthesystem.Ifyoustillhavea
problem,havethecomputerserviced.
•Message:0187:EAIAdataaccesserror
Solution:TheaccesstoEEPROMisfailed.Havethecomputerserviced.
•Message:0188:InvalidRFIDSerializationInformationArea
Solution:TheEEPROMchecksumisnotcorrect(block#0and1).Thesystemboardshouldbereplaced,
andtheboxserialnumbermustbereinstalled.Havethecomputerserviced.
•Message:0189:InvalidRFIDconfigurationinformationarea
Solution:TheEEPROMchecksumisnotcorrect(block#4and5).Thesystemboardshouldbereplaced,
andtheuniversallyuniqueidentifier(UUID)mustbereinstalled.Havethecomputerserviced.
•Message:0190:Criticallow-batteryerror
Solution:Thecomputerturnedoffbecausethebatterypowerislow.Connecttheacpoweradapterto
thecomputerandchargethebatteries.
•Message:0191:SystemSecurity-Invalidremotechangerequested
Solution:Thesystemconfigurationchangehasfailed.Confirmtheoperationandtryagain.Toclearthe
error,enterThinkPadSetup.
•Message:0199:SystemSecurity-Securitypasswordretrycountexceeded.
Solution:Thismessageisdisplayedifyouenterawrongsupervisorpasswordmorethanthreetimes.
Confirmthesupervisorpasswordandtryagain.Tocleartheerror,enterThinkPadSetup.
•Message:0270:RealTimeClockError.
Solution:SystemRealTimeClockisnotfunctional.Havethecomputerserviced.
•Message:0271:CheckDateandTimesettings.
Solution:Thedateorthetimeisnotsetinthecomputer.EnterThinkPadSetupandsetthedateandtime.
•Message:1802:Unauthorizednetworkcardispluggedin-Poweroffandremovethenetworkcard.
Solution:Thewirelessnetworkcardisnotsupportedonthiscomputer.Removeit.
•Message:1820:Morethanoneexternalfingerprintreadersareattached.
Solution:Turnoffandremoveallbutthereaderthatyousetupwithinyourmainoperatingsystem.
•Message:2100:DetectionerroronStorageDevice(MainHDD)
Solution:Thesolid-statedriveisnotworking.Havethesolid-statedriveserviced.
•Message:2101:DetectionerroronStorageDevice(M.2)
Solution:TheM.2solid-statedriveisnotworking.HavetheM.2solid-statedriveserviced.
•Message:2102:DetectionerroronStorageDevice(MainHDD)
Solution:Theharddiskdriveorthesolid-statedriveisnotworking.Havetheharddiskdriveorthe
solid-statedriveserviced.
•Message:2110:ReaderroronStorageDevice(MainHDD)
Solution:Theharddiskdriveisnotworking.Havetheharddiskdriveserviced.
•Message:2111:ReaderroronStorageDevice(M.2)
Solution:TheM.2solid-statedriveisnotworking.HavetheM.2solid-statedriveserviced.
•Message:2112:ReaderroronStorageDevice(MainHDD)
Solution:Theharddiskdriveorthesolid-statedriveisnotworking.Havetheharddiskdriveorthe
solid-statedriveserviced.
•Message:2200:MachineTypeandSerialNumberareinvalid.
88T470UserGuide