ThinkPad X230 - Making Sure Device Drivers Are Current

•Forsuspectedharddiskdriveissues,referto“Diagnosingproblems”onpage133priortocallingthe
CustomerSupportCenter.Ifyourcomputerdoesnotstartup,downloadthelestocreateabootable
self-testmediafromthefollowingWebsite:http://www.lenovo.com/hddtest.Runthetestandrecordany
messagesorerrorcodes.Ifthetestreturnsanyfailingerrorcodesormessages,calltheCustomerSupport
Centerwiththecodesormessagesandthecomputerinfrontofyou.Atechnicianwillassistyoufurther.
•Ifrequired,youcanndyourcountry'sCustomerSupportCenteratthefollowingWebaddress:
http://www.lenovo.com/support/phone.WhencallingtheCustomerSupportCenter,makesurethatyou
haveyourmachinemodeltype,serialnumber,andthecomputerinfrontofyou.Also,ifthecomputeris
producingerrorcodes,itishelpfultohavetheerrorscreenonorthemessagewrittendown.
Makingsuredevicedriversarecurrent
Devicedriversareprogramsthatcontaininstructionsfortheoperatingsystemabouthowtooperateordrive
acertainpieceofhardware.Eachhardwarecomponentonyourcomputerhasitsownspecicdriver.If
youaddanewcomponent,theoperatingsystemneedstobeinstructedonhowtooperatethatpieceof
hardware.Afteryouinstallthedriver,theoperatingsystemcanrecognizethehardwarecomponentand
understandhowtouseit.
Note:Becausedriversareprograms,likeanyotherleonyourcomputer,theyaresusceptibletocorruption
andmightnotperformcorrectlyifcorruptionoccurs.
Itisnotalwaysnecessarytodownloadthelatestdrivers.However,youshoulddownloadthelatestdriver
foracomponentifyounoticepoorperformancefromthatcomponentorifyouaddedanewcomponent.
Thismighteliminatethedriverasthepotentialcauseoftheproblem.
GettingthelatestdriversfromtheWebsite
YoucandownloadandinstallupdateddevicedriversfromtheLenovoWebsitebydoingthefollowing:
1.Gotohttp://www.lenovo.com/ThinkPadDrivers.
2.Selecttheentryforyourcomputerandthenfollowtheinstructionsonthescreentoinstallorupdate
necessarysoftware.
GettingthelatestdriversusingSystemUpdate
TheSystemUpdateprogramhelpsyoukeepthesoftwareonyoursystemup-to-date.Updatepackagesare
storedonLenovoserversandcanbedownloadedfromtheLenovoSupportWebsite.Updatepackages
cancontainprograms,devicedrivers,UEFIBIOSashes,orsoftwareupdates.WhentheSystemUpdate
programconnectstotheLenovoSupportWebsite,theSystemUpdateprogramautomaticallyrecognizes
themachinetypeandmodelofyourcomputer,theinstalledoperatingsystem,andthelanguageofthe
operatingsystemtodeterminewhatupdatesareavailableforyourcomputer.TheSystemUpdateprogram
thendisplaysalistofupdatepackagesandcategorizeseachupdateascritical,recommended,oroptionalto
helpyouunderstandtheimportance.Youhavecompletecontrolofwhichupdatestodownloadandinstall.
Afteryouselecttheupdatepackagesyouwant,theSystemUpdateprogramautomaticallydownloadsand
installstheupdateswithoutanyfurtherinterventionfromyou.
TheSystemUpdateprogramispreinstalledonyourcomputerandisreadytorun.Theonlyprerequisiteis
anactiveInternetconnection.Youcanstarttheprogrammanually,oryoucanusetheschedulefeature
toenabletheprogramtosearchforupdatesautomaticallyatspeciedintervals.Youalsocanpredene
scheduledupdatestosearchbyseverity(criticalupdates,criticalandrecommendedupdates,orallupdates)
sothelistyouchoosefromcontainsonlythoseupdatetypesthatareofinteresttoyou.
FormoreinformationabouthowtousetheSystemUpdateprogram,refertothehelpinformationsystem
oftheprogram.
128UserGuide