Solution:Thethermalsensorhasproblem.Shutdownthecomputerimmediatelyandhavethecomputer
serviced.
•Message:Thissystemsupportsonlybatteriesspeciallydesignedforthisspecicsystemand
manufacturedbyLenovooranauthorizedbuilder.Thesystemdoesnotsupportunauthorizedbatteriesor
batteriesdesignedforothersystems.Ifanunauthorizedbatteryorabatterydesignedforanothersystem
isinstalled,thesystemwillnotcharge.PresstheESCkeytocontinue.
Attention:Lenovohasnoresponsibilityfortheperformanceorsafetyofunauthorizedbatteries,and
providesnowarrantiesforfailuresordamagearisingoutoftheiruse.
Solution:ReplacethebatterywiththecorrectLenovobatteryforthissystem.Ifyoustillseethesame
errormessage,contactwithLenovoservicetohavethecomputerserviced.
•Message:Thebatteryinstalledisnotsupportedbythissystemandwillnotcharge.Pleasereplacethe
batterywiththecorrectLenovobatteryforthissystem.PresstheESCkeytocontinue.
Solution:ReplacethebatterywiththecorrectLenovobatteryforthissystem.Ifyoustillseethesame
errormessage,contactwithLenovoservicetohavethecomputerserviced.
Errorswithoutmessages
•Problem:MyscreenkeepsblankingwhenIdonotwantitto.
Solution:IfyousystemispreinstalledwiththeWindows7operatingsystem,youcandisableanysystem
timers,suchastheLCDturn-offtimerortheblanktimerbydoingthefollowing:
1.StartPowerManager.
2.ClickthePowerplantab,andthenselectMaximumPerformancefromthepredenedpowerplans.
•Problem:WhenIturnonthecomputer,nothingisdisplayedonthescreenandthecomputerdoesnot
beepwhilestartingup.
Note:Ifyouarenotsurewhetheryouheardanybeeps,turnoffthecomputerbypressingandholdingthe
powerbuttonforfoursecondsormore.Turnitonandlistenagain.
Solution:Makesurethat:
–Thebatteryisinstalledcorrectly.
–Theacpoweradapterisconnectedtothecomputerandthepowercordispluggedintoaworking
electricaloutlet.
–Thecomputeristurnedon.(Turnthepowerbuttononagainforconrmation.)
–Thebrightnesslevelofthescreenisappropriatelyset.
Ifapower-onpasswordisset:
–Pressanykeytodisplaythepromptforthepower-onpassword.
–TypethecorrectpasswordandpressEnter.
Iftheseitemsarecorrectlyset,andthescreenremainsblank,havethecomputerserviced.
•Problem:WhenIturnonthecomputer,onlyawhitecursorisdisplayedonablankscreen.
Solution:Ifyouhavemodiedapartitiononyourharddiskdrivebyusingpartitionsoftware,information
aboutthatpartition,orthemasterbootrecordmighthavebeendestroyed.
1.Turnoffthecomputer,andthenturnitonagain.
2.Ifyoustillseeonlythecursoronthescreen,dothefollowing:
–Ifyouhaveusedthepartitionsoftware,examinethepartitionontheharddiskdrivebyusingthe
software,andrecoverthepartitionifrequired.
–Usetherecoverysolutionstorestorethesystemtothefactorystate.
136UserGuide