ThinkPad X230 - Purchasing Additional Services

•ReplacementoruseofpartsnotmanufacturedfororbyLenovoornon-warrantedparts
Note:Allwarrantedpartscontaina7-characteridenticationintheformatFRUXXXXXXX.
•Identicationofsoftwareproblemsources
•CongurationofUEFIBIOSaspartofaninstallationorupgrade
•Changes,modications,orupgradestodevicedrivers
•Installationandmaintenanceofnetworkoperatingsystems(NOS)
•Installationandmaintenanceofprograms
ForthetermsandconditionsoftheLenovoLimitedWarrantythatappliestoyourLenovohardwareproduct,
see“Warrantyinformation”intheSafety,Warranty,andSetupGuidethatcomeswithyourcomputer.
Ifpossible,benearyourcomputerwhenyoumakeyourcallincasethetechnicalassistancerepresentative
needstohelpyouresolveacomputerproblem.Ensurethatyouhavedownloadedthemostcurrentdrivers
andsystemupdates,rundiagnostics,andrecordedinformationbeforeyoucall.Whencallingfortechnical
assistance,havethefollowinginformationavailable:
•Machinetypeandmodel
•Serialnumbersofyourcomputer,monitor,andothercomponents,oryourproofofpurchase
•Descriptionoftheproblem
•Exactwordingofanyerrormessages
•Hardwareandsoftwarecongurationinformationforyoursystem
Telephonenumbers
ForalistoftheLenovoSupportphonenumbersforyourcountryorregion,goto
http://www.lenovo.com/support/phoneorrefertotheSafety,Warranty,andSetupGuidethatcomeswith
yourcomputer.
Note:Phonenumbersaresubjecttochangewithoutnotice.Thelatestphonenumbersareavailableat
http://www.lenovo.com/support/phone.Ifthenumberforyourcountryorregionisnotprovided,contact
yourLenovoresellerorLenovomarketingrepresentative.
Purchasingadditionalservices
Duringandafterthewarrantyperiod,youcanpurchaseadditionalservices,suchassupportforLenovo
andnon-Lenovohardware,operatingsystems,andprograms;networksetupandcongurationservices;
upgradedorextendedhardwarerepairservices;andcustominstallationsservices.Serviceavailability
andservicenamemightvarybycountry.
Formoreinformationabouttheseservices,goto:
http://www.lenovo.com/accessories/services/index.html
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