Toshiba E-STUDIO2006 - Service Call

e-STUDIO2006/2306/2506/2007/2307/2507/2303A/2303AM/2803AM/2309A/2809A © 2013-2017 TOSHIBA TEC CORPORATION All rights reserved
ERROR CODE AND TROUBLESHOOTING
8 - 10
8.2.2 Service call
Error
code
Classification Contents
Trouble-
shooting
20L/
23L/
25L
20H/
23H/
25H
23LA/
23LM/
28LM
23HA/
28HA
C010 Drive system
related service
call
Main motor abnormality: The main motor is
not rotating normally.
P. 8-44 Y Y Y Y
C040 Paper feeding
system related
service call
PFP motor abnormality: The PFP motor is
not rotating normally.
P. 8-45 - Y - Y
C150 PFP upper drawer tray abnormality: The
PFP upper drawer tray motor is not rotating
or the PFP upper drawer tray is not moving
normally.
P. 8-46 - Y - Y
C160 PFP lower drawer tray abnormality: The
PFP lower drawer tray motor is not rotating
or the PFP lower drawer tray is not moving
normally.
P. 8-46 - Y - Y
C260 Scanning
system related
service call
Peak detection error: Lighting of the
exposure lamp (white reference) is not
detected when power is turned ON.
P. 8-47 Y Y Y Y
C270 Carriage home position cannot be detected
within a specified period of time: The
carriage does not shift from its home
position in a specified period of time.
P. 8-48 Y Y Y Y
C411 Fuser unit
related service
call
Thermistor or heater lamp abnormality at
power-ON: Abnormality of the thermistor is
detected when power is turned ON or the
temperature of the fuser roller does not rise
in a specified period of time after power is
turned ON.
P. 8-51 Y Y Y Y
C412 Thermistor/heater lamp abnormality at
power-ON: Thermistor abnormality is
detected at power-ON or the fuser roller
temperature does not rise within a specified
period of time after power-ON.
P. 8-52 Y Y Y Y
C413 Thermistor abnormality during warming up
or in ready status after abnormality
judgment.
P. 8-53 Y Y Y Y
C414 Temperature of the fuser roller did not
reach to “temperature for ready condition”
at specified period of time during warming-
up.
P. 8-53 Y Y Y Y
C415 No recovery even after one minute elapses
after low temperature WAIT state is entered
during a printing operation.
P. 8-54 Y Y Y Y
C447 While in the READY state, one of the
thermistors detected the specified
temperature or higher.
P. 8-55 Y Y Y Y
C449 High temperature detection error P. 8-56 Y Y Y Y
C452 In the READY state, temperature
differential error between the center
thermistor and a side thermistor
P. 8-57 Y Y Y Y
C4B0 Fixer counter data error P. 8-58 Y Y Y Y
C911 Circuit related
service call
Toner IC chip access circuit board error P. 8-59 Y Y Y Y
C940 Engine-CPU abnormality P. 8-59 Y Y Y Y
C950 Error for distinction between engine
firmware and MAIN board
P. 8-60 Y Y Y Y
C970 Process related
service call
High-voltage transformer abnormality:
Leakage of the main charger is detected.
P. 8-49 Y Y Y Y
CA10 Laser optical
unit related
service call
Polygonal motor abnormality: The
polygonal motor is not rotating normally.
P
. 8-50 Y Y Y Y
CA20 H-Sync detection error: H-Sync detection
PC board cannot detect laser beams.
P. 8-50 Y Y Y Y